Claims Assistant Job Opening at Sedgwick Claims Management Services, Inc in Rochester, NY

Providing both satisfying and challenging work along with a highly professional and friendly work atmosphere, Sedgwick has a strong commitment to its colleagues and its clients. If you are seeking place where you can do great things for those whose lives you touch while maximizing your own career possibilities, Sedgwick is the place for you. As the largest and most innovative Third Party Administrator in the claims industry and the first and only TPA to receive both recognition as the Best TPA in America and the coveted Employer of Choice designation, we invite you to come be a part of our team and, "Claim Your Future."

PRIMARY PURPOSE: To provide support to the claims staff and to perform other office tasks depending on the client program.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

1. Sets up and enters new claims into claims management system.

2. Inputs and reviews notes/diaries in claims management system as instructed.

3. Processes payments.

4. Processes mail; handles filing, faxing and photocopying.

5. Reviews, prepares, creates, and/or sends letters, reports, and forms.

6. Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.

7. Other activities/projects as assigned including the preparation and distribution of computer reports.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

1. Performs other duties as assigned.

2. Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience
Six (6) months of clerical or customer service experience required.

Skills & Knowledge

• Excellent oral and written communication

• PC literate, including Microsoft Office products

• Strong organizational skills

• Ability to work in a team environment

• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

Sedgwick is an Equal Opportunity Employer

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