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Litigation Service Specialist- Law Firm Job Opening at DTI Global in New York, NY
| [Position No Longer Available] |
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| Position: | Litigation Service Specialist- Law Firm |
| Company: | DTI Global |
| Job Location(s): | New York, NY |
| Start Date: | As soon as possible |
| Employment Term: | Regular |
| Employment Type | Full Time |
| Starting Salary Range: | |
| Required Education: | High School or Equivalent |
| Required Experience: | Open |
| Required Security Clearance: | None |
| Related Categories: | Legal - Paralegal and Support Staff |
Position Description
| Job Details | ||||
Litigation Service Specialist- Law Firm | ||||
| Location: | NY-New York | Department: | Legal Support | |
| Job Code: | 5099 | Employment Duration: | Full Time | |
| Pay Range: | Line of Business: | Facilities Management | ||
| Shift: | First Shift | # of Openings: | 1 | |
DTI is the nation's largest independent provider of e-discovery, managed document review, facilities management and knowledge process outsourcing. DTI serves the nation's leading law firms and Fortune 500 corporations through its 28 highly secure service centers located in major cities across the United States. We believe that we have achieved this success by providing our customers the highest level of quality and service. This reputation for quality and performance rests 100% on the efforts of our employees. In order to continue our growth and success, we must constantly look to add high-caliber individuals to our team. If you have a "can do" attitude, together with a "client first" set of priorities, we guarantee that we have an opportunity for you. | ||||
| Description | ||||
DTI is seeking candidates for the position of Litigation Service Specialist. JOB SUMMARY: * Leads effort on-site to deliver services for scanning, OCR, branding, Bates labeling, push button load files, blowback printing, CD/DVD creation/duplication, and vBinder * Obtains intermediate or advanced LSS certification and trains others at the site to beginner or intermediate level * Interfaces with Firm paralegals, litigation support team, and attorneys to communicate best ways to support their needs * Coordinates with off-site production centers, RTC's and NTC to support requests beyond the scope of on-site capabilities or ability to meet deadlines * Drive standardization of process, operational efficiency and quality improvements through DTI best practices. * Work with the DTI Technology leaders to determine standards for the client and implement new technology at the site * Establish and maintain a suitable workflow and train other Service Specialists in the use of technology for document requests * Expected to uphold the Standards of Service and best practices developed by DTI RESPONSIBILITIES: * Capture of images and data to client specified formats * Setup and conversion for print projects * Creation of final delivery media * Conversion of Image Formats (PDF, TIFF & JPEG) * QC of imaging and print products * Ensure quality and timeliness of all client deliverables * Scheduling to ensure client expectations and deadlines are met * Effectively communicating project status * Adjusting priorities as required * Work with production staff, Site Manager, Client Litigation Support staff to ensure proper specifications for technical deliverables * Train staff and co-workers on technology and projects * Learn new systems, formats and specifications as required * Work with help desk for network and software challenges that sometimes arise QUALIFICATIONS: * High School Diploma or equivalent * Law firm experience, scanning software, familiarity with manipulating PDF and TIF files * Hardware familiarity (Multifunctional Printers, Scanners and troubleshooting skills) * A working knowledge of the following imaging/data processing applications is preferred but not required: Doculex / IPRO, Summation, Concordance, Microsoft Excel, Adobe Acrobat. * Advanced text editing skills are preferred but not required * Experience with multi-function devices (MFDs), and/or desktop scanners * Experience working with Adobe Acrobat Standard or Professional for the manipulation of PDF files * Knowledge or understanding of the electronic data discovery (EDD) and electronic stored information (ESI) processes * Experience working with legal professionals or for a law firm is preferred JOB REQUIREMENTS: * Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting * Ability to learn skills quickly * Flexibility in dealing with simultaneous projects * Attention to detail * Ability to function with a high level of patience, tact and diplomacy in handling any complaint situations * Ability to lift or move 40 lbs. or greater * Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100lbs * Ability to walk, bend, kneel, stand, and/or sit for an extended period of time * Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc) * Reading, writing, and arithmetic skills required * Visual acuity * Able to convey information and ideas through speech in ways that others will understand * Able to listen to and understand information and ideas presented through spoken words and sentences * Able to speak clearly so listeners understand, identify and understand the speech of another person * Excellent organizational skills * Strong initiative required; ability to work independently with minimal direct supervision | ||||
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We encourage diverse candidates to apply. DTI is an equal opportunity/AA employer. M/F/V/D | ||||
