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Parts Sales and Service manager - Albany, NY Job Opening at CNH America in Albany, NY
| [Position No Longer Available] |
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| Position: | Parts Sales and Service manager - Albany, NY |
| Company: | CNH America |
| Job Location(s): | Albany, NY |
| Start Date: | As soon as possible |
| Employment Term: | Regular |
| Employment Type | Full Time |
| Starting Salary Range: | |
| Required Education: | High School or Equivalent |
| Required Experience: | 4 to 20+ years |
| Required Security Clearance: | None |
| Related Categories: | Sales - Representatives/Service, Business Ops - Business Development |
Position Description
| 3568BR | |
| Parts Sales and Service manager - Albany, NY | |
| Albany | |
| NY - New York | |
| Sales | |
| Salaried | |
| 50%-75% | |
| Provide after sales parts and marketing/technical consulting to assist New Holland AG dealers in maximizing the profitability of our dealers and the company. Provide individual dealer service/parts needs assessment, develop action plan and achieve measurable business results. Works closely to implement all parts and service after-sales marketing plans and to improve parts market share penetration. Responsible for dealer's sales performance in accordance with established plans. Establish better integration between CNH and customers through frequent visits with dealers to improve relationships with major and potential customers. Responsibilities Develop and implement a territory parts business plan for the dealers by helping to identify and evaluate all new parts business growth opportunities Continuous growth of regional AOP part sales Assist dealer to improve CSI scores with deployment of targeted training and best practices Leverage integrated marketing of total dealership offerings to grow dealer service sales. Assist dealers in establishing key customer relationships with targeted contact management and on-site customer visits. Assist dealer in identifying strategic account management Gather market intelligence for corporate parts/service marketing development. Develop and deploy actionable plans that improve the profitability the dealer's service/parts department as well as CNH. Influence dealer to embrace product support retail growth to 100% absorption through service/parts department Influence dealer organization to embrace services such as extended service plans and expansion of various service offerings Conduct training programs and seminars for dealers to advance the effective use of company parts programs Implement parts programs and follow up as necessary to ensure timely initiatives are taken to become competitive and knowledgeable of competitive parts practices and programs Provide input for corporate reports and forecasts for management reporting as necessary Handle dealer parts calls for items by exception basis when the system is not able to handle on a timely basis Focus on activities and strategies that will result in revenue growth and make CNH the preferred supplier of parts for each dealership | |
| High school diploma required 4+ years of experience in the sales of the agricultural or construction equipment (with a strong preference for agricultural equipment.) Proficient with the MS Office Suite (Excel, Word, PowerPoint, and Outlook) Ability to Travel 70% | |
| Assets BS/BA degree is preferred Product support and/or service marketing experience with CNH or our competition in the industry Demonstrated communication and negotiation skills and a self starter that is results oriented Knowledge of dealership operations and Ag equipment industry | |
| CNH is an Equal Opportunity Employer The objective of the Company is to recruit, hire, train and promote into all job levels, the best qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, genetic information and any additional status protected by federal, state, provincial or local laws. | |
