|[Position No Longer Available]||Forward Print|
|Position:||Parts Sales and Service manager - Albany, NY|
|Job Location(s):||Albany, NY|
|Start Date:||As soon as possible|
|Employment Type||Full Time|
|Starting Salary Range:|
|Required Education:||High School or Equivalent|
|Required Experience:||4 to 20+ years|
|Required Security Clearance:||None|
|Related Categories:||Sales - Representatives/Service, Business Ops - Business Development|
|Parts Sales and Service manager - Albany, NY|
|NY - New York|
|Provide after sales parts and marketing/technical consulting to assist New Holland AG dealers in maximizing the profitability of our dealers and the company. Provide individual dealer service/parts needs assessment, develop action plan and achieve measurable business results. Works closely to implement all parts and service after-sales marketing plans and to improve parts market share penetration. Responsible for dealer's sales performance in accordance with established plans. Establish better integration between CNH and customers through frequent visits with dealers to improve relationships with major and potential customers. |
Develop and implement a territory parts business plan for the dealers by helping to identify and evaluate all new parts business growth opportunities
Continuous growth of regional AOP part sales
Assist dealer to improve CSI scores with deployment of targeted training and best practices
Leverage integrated marketing of total dealership offerings to grow dealer service sales.
Assist dealers in establishing key customer relationships with targeted contact management and on-site customer visits.
Assist dealer in identifying strategic account management
Gather market intelligence for corporate parts/service marketing development.
Develop and deploy actionable plans that improve the profitability the dealer's service/parts department as well as CNH.
Influence dealer to embrace product support retail growth to 100% absorption through service/parts department
Influence dealer organization to embrace services such as extended service plans and expansion of various service offerings
Conduct training programs and seminars for dealers to advance the effective use of company parts programs
Implement parts programs and follow up as necessary to ensure timely initiatives are taken to become competitive and knowledgeable of competitive parts practices and programs
Provide input for corporate reports and forecasts for management reporting as necessary
Handle dealer parts calls for items by exception basis when the system is not able to handle on a timely basis
Focus on activities and strategies that will result in revenue growth and make CNH the preferred supplier of parts for each dealership
|High school diploma required |
4+ years of experience in the sales of the agricultural or construction equipment (with a strong preference for agricultural equipment.)
Proficient with the MS Office Suite (Excel, Word, PowerPoint, and Outlook)
Ability to Travel 70%
BS/BA degree is preferred
Product support and/or service marketing experience with CNH or our competition in the industry
Demonstrated communication and negotiation skills and a self starter that is results oriented
Knowledge of dealership operations and Ag equipment industry
|CNH is an Equal Opportunity Employer|
The objective of the Company is to recruit, hire, train and promote into all job levels, the best qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, genetic information and any additional status protected by federal, state, provincial or local laws.