Records Supervisor- Law Firm Job Opening at DTI Global in New York, NY

Records Supervisor- Law Firm

DTI is the nation's largest independent provider of e-discovery, managed document review, facilities management and knowledge process outsourcing. DTI serves the nation's leading law firms and Fortune 500 corporations through its 28 highly secure service centers located in major cities across the United States.

We believe that we have achieved this success by providing our customers the highest level of quality and service. This reputation for quality and performance rests 100% on the efforts of our employees. In order to continue our growth and success, we must constantly look to add high-caliber individuals to our team. If you have a "can do" attitude, together with a "client first" set of priorities, we guarantee that we have an opportunity for you.

DTI is seeking candidates for the DTI Records and Information Management (RIM) Supervisor.

Job Summary: Supervises the overall operation of the Firm's RIM Inactive Records Center and personnel; reporting to the RIM Manager.

Responsibilities:

• Oversees all activities involved in the management of inactive records; including time management oversight.
• Provides guidance and acts as team leader encouraging team interaction to ensure and achieve organizational goals.
• Responsible for quality assurance and compliance with the Firm's policies and procedures.
• Assists with the development of procedures and suggestions for improvement to ensure uniform practices.
• Provides RIM training, evaluation, personal development to records staff.
• Reviews, monitors, and collects metrics measuring RIM staff productivity and performance.
• Provides daily guidance and direction to RIM staff relative to operations and looks for ways to improve efficiencies, access, and control.
• Verifies Legal Hold and Ethical Wall accuracy and compliance.
• Works in conjunction with the Firm's Ethics and Conflicts Counsel to implement and maintain Legal Holds and Ethical Walls.
• Performs audit functions to ensure the Firm's standard procedures for file creation and maintenance are followed.
• Ensures timely compliance with firm standards for appropriate client matter transfer of records and information.
• Manages access, maintenance activities, privilege levels of the Firm's records management system.
• Ensures the timely and appropriate application of the Firm's Records Retention Schedule, running reports, and performing approved destructions.
• Oversees the reconciliation of the monthly off-site records storage invoice; assuring it reflects the current contract agreement and all current acitivity.
• Lends advice and software support, on an ad hoc basis, to other Firm office staff.
• Supervises special projects.

Education/Experience: Bachelor's degree preferred, 5 years experience in an active/inactive legal records management environment, knowledge of and working experience with records management software; Microsoft Office, Autonomy or Legal Key application experience a plus.

Qualifications: Ability to interface with all levels of management, co-workers, and other personnel for the purpose of exchanging information and assigning duties; interfaces with internal supervisory personnel and legal staff. Excellent communication skills, both verbal and written. Ability to routinely work with, lift, and move standard file boxes weighing 35 pounds.

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