Job Summary
Responsible for the daily operations of assigned reference laboratory. Supervise staff performing basic and advanced test procedures and interpreting complex test results to determine donor/recipient compatibility. Advise technologists in resolving compatibility problems, providing reference and consultation services to hospitals and transfusion facilities and in supplying antigen-negative units to transfusion recipients. Provide complex reference and consultation services to hospitals and transfusion services. Demonstrate excellent customer service, interpersonal skills and positive professional
image. Assure compliance with safety policies and procedures in the work area. Assume responsibility for the laboratories compliance with standard operating procedures and interpretation of test results in accordance with the applicable regulatory requirements.
Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), Clinical Laboratory Information Act (CLIA), and other applicable Federal, state and local regulations.
Responsibilities
1. Consult and communicate with the staff of hospitals and transfusion facilities to resolve serological problems and supply antigen-negative or special units to transfusion recipients.
2. Responsible for the supervision of the laboratory staff including, but not limited to, hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success. In conjunction with the Medical Director, provide guidance to ensure appropriate patient care.
3. Responsible for the supervision of staff who perform and interpret serological procedures on specimens submitted for compatibility testing or problem resolution.
4. Assure quality and adequacy of testing, reference and consultation services are maintained.
5. May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem.
6. May perform manufacturing duties associated with special blood products, if applicable.
7. May perform labeling and verification of blood products.
8. Adhere to procedures and good manufacturing practices (GMP).
9. Perform, review and approve quality control on products, reagents, and equipment and validations. Assure required records and files are maintained.
10. Know and oversee compliance of applicable ARCBS directives, federal, state and local policies, procedures, laws and regulations pertaining to blood banking and safety. Adhere to quality assurance procedures and good manufacturing practices.
11. May perform or assist in writing, organizing and maintaining departmental procedure manual. Perform duties associated with document development, implementation, and management.
12. May manage budgetary information for the department and provide approval for reagent and supply purchases.
13. Perform record review, training and competency assessments. Participate in concern and problem management. Provide internal and external education. Participate in external and internal inspections/audits and corrective actions.
14. Perform other related duties as necessary.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.
Scope
Good written and verbal skills to communicate effectively with internal and external customers. Computer skills. Must be able to work independently and demonstrate independent problem solving skills. Leadership and supervision skills. May involve variable locations and some travel. On call responsibilities.
Qualifications
Bachelors degree in a biological or related field and SBB (ASCP)/equivalent required. Three years of high complexity blood
bank testing experience required, including 1 year of management experience or training. State license may be required where applicable. Effective communication/interpersonal skill and excellent technical skills required.
Competencies
The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those
performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position.
Essential Functions/Physical Requirements
The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Work under pressure and within time standards. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical
equipment. Ability to use a personal computer and applicable software for sustained periods of time.
Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level.
This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Potential exists to also be exposed to hazardous chemicals.
* The job responsibilities of this position render it exempt under the applicable duties test; however, some individuals holding the position may work on a part-time basis and therefore may not meet the salary threshold that would allow them to be treated as exempt. | 
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