Transportation Account Manager - Albany, NY Job Opening at CH Robinson Worldwide, Inc. in Albany, NY

Company Description

At C.H. Robinson Worldwide, Inc. our roots run deep. In 1905, Charles Henry Robinson started a small produce brokerage that developed the traditions and standards of service that shaped the Fortune 500 Company we are today. As a global provider of multimodal transportation and produce services, we are headquartered in Eden Prairie, MN and operate through a network of more than 8,350 employees in more than 230 offices in the United States, Canada, Mexico, Europe, Asia, South America, Australia, and the Middle East. We are the largest third party logistics (3PL) company in North America, and our services extend to more than 35,000 customers globally, ranging from other Fortune 500 companies to small businesses in a variety of industries.

Our people are our greatest asset and create a unique corporate culture that has built strong relationships with customers around the world. They execute our tradition of service on a daily basis and take pride in sustaining our dynamic leadership in the transportation logistics industry. You'll feel the energy the moment you step into one of our branches. That energy is what inspires us to find motivated individuals to join us in our quest to find solutions, develop innovative technology, and provide exceptional service to our customers.

Position Description

If you want to be part of an integral and progressive industry, consider an Entry Level Transportation Account Representative position in Albany. As a Transportation Account Representative, you will provide C.H. Robinson's logistical services to customers offering a variety of solutions to move.This position entails maintaining assigned customer accounts and ensuring that communication is thorough, accurate, and timely. You will become familiar with C.H. Robinson's service offerings and procedures and will need to be able to express these to customers. You will be expected to work in a team environment, as any special requirements or changes will need to be communicated with other teams throughout the office. This position is an integral part of a successful sales team in our branch.

Responsibilities

Majority of time spent servicing and growing the relationship with multiple assigned accounts; primarily focused on the operational execution (negotiating rates, problem-solving, manage issues, etc.) of the business of C.H. Robinson- Customer follow-up:

- Complete customer requests

- Understands standard operating procedures, key performance indicators, and other account metrics

- Occasionally schedule appointments

- Occasionally track and trace shipments

- Answer incoming calls

Required Qualifications

- Bachelor' s degree
- Effective communication skills
- Strong customer service skills
- Attention to detail and accuracy
- Ability to multi-task
- Team oriented
- Decision making skills
- Problem solving and analytical skills
- Growth and sales oriented

Benefits

Competitive base salary and monthly bonus incentive. We offer excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a growing Fortune 500 company.

Equal Opportunity Employer

C.H. Robinson Worldwide, Inc. Equal Opportunity / Affirmative Action Employer