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Senior Technical Program Manager
Redmond, WA
Job Description
OverviewMicrosoft's Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world's computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide. The Network Infrastructure Deployment (NID) team delivers the hyper-scale, low-latency, high-reliability network connecting customers around the globe to the rapidly growing Microsoft Cloud. As part of the Cloud and Enterprise organization, we support the needs of more than 200 Microsoft online services, including Bing, Office 365, SharePoint, Skype, OneDrive and several hundred thousand customers using Azure to host and run their Cloud Services in over 100 datacenters, running millions of servers and edge computing nodes all over the world. Our customers and partners rely on our commitment, follow through and continuous improvement to achieve their goals. As the Senior Technical Program Manager for network infrastructure deployments covering Europe and Asia regions, you will be able to develop and execute strategies to deliver Cloud network infrastructure along with the related technologies to support data center capacity demands at scale in a dynamic, fast paced environment. Applying a system thinking approach, you will need to understand the product/program lifecycle process, apply technical insights and deep knowledge of constraints along the deployment execution process and across ecosystem teams to drive network deployments that ensure predictable delivery of capacity to end customers on time. You are part of a global team where you plan, lead, and coordinate with global stakeholders and external suppliers to deploy greenfield and brownfield network infrastructure sites.
ResponsibilitiesPrimary responsibility is tracking daily progress against the production deployment schedule, working across time zones, with logistics, supply, engineering, and data center teams in execution of the baseline schedule.Support network deployment activities for PMs in the Europe and Asia regions and reporting on progress to schedule. Develop a deep understanding of Microsoft's Azure network deployment process, from planning through execution.Understands the region's deployment health with the Regional Point of Contact (RPoC) and other driving factors to help prioritize the network delivery schedule.Drive continuous improvement of deployment processes, including assessment of program delivery capabilities, gathering, and leveraging performance data/metrics, establishing corresponding targets, and measurement of on-going deployment progress.Make data-driven decisions and align with key stakeholders in terms of data-driven solutions to scheduling and other project delivery conflicts.Utilize enhanced tooling, reports, and dashboards to drive daily and weekly triage of blockers in the system as well as predictive indicators for demand to be on track.Develop and drive strategies to manage deployment demand through the workflow management system in alignment with organizational goals related to throughput and cycle time.Enable and support workflow orchestration and integration efforts, whilst enabling systemic automation along with effective data management.Coordinate with RPoC and NID leadership teams to improve scalable deployment activities and related execution performance.
ResponsibilitiesPrimary responsibility is tracking daily progress against the production deployment schedule, working across time zones, with logistics, supply, engineering, and data center teams in execution of the baseline schedule.Support network deployment activities for PMs in the Europe and Asia regions and reporting on progress to schedule. Develop a deep understanding of Microsoft's Azure network deployment process, from planning through execution.Understands the region's deployment health with the Regional Point of Contact (RPoC) and other driving factors to help prioritize the network delivery schedule.Drive continuous improvement of deployment processes, including assessment of program delivery capabilities, gathering, and leveraging performance data/metrics, establishing corresponding targets, and measurement of on-going deployment progress.Make data-driven decisions and align with key stakeholders in terms of data-driven solutions to scheduling and other project delivery conflicts.Utilize enhanced tooling, reports, and dashboards to drive daily and weekly triage of blockers in the system as well as predictive indicators for demand to be on track.Develop and drive strategies to manage deployment demand through the workflow management system in alignment with organizational goals related to throughput and cycle time.Enable and support workflow orchestration and integration efforts, whilst enabling systemic automation along with effective data management.Coordinate with RPoC and NID leadership teams to improve scalable deployment activities and related execution performance.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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