Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Manager, Urology Practice manages the office staff, as well as, all facility and clinical departmental staff assuring the office runs efficiently, delegating responsibilities, and problem solving. This job provides appropriate level of support services and resources for the daily management of the department.

Responsibilities

A day in the life of a Manager, Urology Practice at Hackensack Meridian Health includes:

• Manages staff members and educational activities for the department.
• Monitors Standards of Practice to ensure compliance with codes of internal and external regulatory and accrediting agencies, including: a. Joint Commission. b. NJS and Federal Codes (i.e. DOH, OSHA). c. Professional Review Organizations.
• Ensures adherence to legal requirements relating to: a. Risk Management. b. Patient Bill of Rights. c. Other Regulatory Agencies.
• Provides for the execution of outcomes based practice and directs staff in its application.
• Provides input for education programs through assessment of staff needs.
• Evaluates the level of care provided by the department staff.
• Promotes medical center objectives for patient satisfaction through communication of data and the implementation of methods to sustain or resolve patient satisfaction issues.
• Creates and monitors practice based indicators as mandated or necessary, integrating functions of standards development, continuing education, credentialing, performance appraisal, concurrent monitoring, risk management, and active problem identification.
• Acts as a Retention Officer for areas of responsibility and the department as a whole and implements strategies directed towards retention and recruitment of all nursing and non-nursing employees.
• Demonstrates leadership skills: a. Establishes a mutually supportive relationship with all partners in care. b. Maintains a professional relationship with: I. Hospital Administrators. ii. Medical Staff. iii. Department Heads.
• Utilizes effective communication skills.
• Is responsive to staff needs and offers guidance in solving practice issues when consulted through the performance process.
• Responsible for own professional growth.
• Participates in development and implementation of programs related to performance improvement activities.
• Assures efficient process and optimizes operational flow of the practice, schedule and patient flow.
• Works with department physicians to provide optimal care to patients.
• Triages and responds to patient phone calls and electronic messages and delivers them to staff.
• Assures pre-authorization of prescriptions.
• Works with interdisciplinary teams to provide integrated comprehensive patient care.
• Communicates with external stakeholders and participates in disease related external meetings.
• Represents the department in hospital and network committees at the direction of the Chair.
• Coordinates with Faculty Practice/Billing Department to make sure that all patient encounters/ procedures/consults are appropriately coded and billed to third parties.
• Monitors all accounts receivable and reviews all collections and A/R with the Chair.
• Runs various reports on wRVUs, collections, cancellation of appointments, no-shows and volume on weekly basis for review with the Chair. Including, but not limited to, various reports on inpatient, outpatient and quality metrics for departmental services
• Performs other duties and responsibilities assigned by the Chair or his/her designee.
• Maintains up-to-date departmental manuals and files.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Develop and manage annual budget including monitoring of cash flow with the Chair
• Payroll management, including tabulation of accrued employee benefits
• Recruitment & onboarding of new personnel; clinical and non-clinical employees
• Facilitates monthly meetings with the staff to communicate relevant information pertaining to operational and departmental initiatives
• Prepare any and all PowerPoint presentations on behalf of the department Chair
• Monitor credentialing for all staff providers
• Adheres to the standards identified in the Medical Center's Managerial Competencies

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Graduate of Bachelor degree or higher.
• 4 years office management and billing experience.
• Experience in healthcare or corporate sectors.
• Medical terminology.
• Multitasking ability.
• Excellent organizational skills.
• Proficiency with Microsoft PowerPoint and Excel.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.