ConvergeOne: 1 Contact, 1 Connection, 1 Choice

ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is ConvergeOne.

Charged By Greatness video:

The Network Engineer II’s role is to ensure the stability and integrity of data and voice networks. This is achieved by planning, designing, and implementing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training where required.

• Designs and deploys company LANs, WANs including routers, switches, firewalls, VPN concentrators, wireless, and other hardware
• Configures networks to ensure efficient and reliable operation for fulfilling business objectives and processes.
• Monitors network performance and troubleshoot problem areas as needed
• Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records
• Monitors ticketing queue, responds to incidents in a timely manner, documents solution
• Ensures network connectivity of all servers, workstations, and other network appliances
• Develops, implements, and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery
• Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry
• Manages all network security solutions in accordance to industry best practices
• Provides guidance to junior members of the team
• Participates in after hours, on-call rotation as needed
• Notifies end users of planned network outages / maintenance, work with providers to understand impact and timeline of provider outages
• Provides backup coverage for other functions including systems administration, virtualization, storage, and telephony

Required Qualifications

• BS/BAs degree in IT or related field (Industry experience may be considered in lieu of degree)
• At least 5 years of experience in similar role
• Network focused industry certifications
• Certifications in Juniper, Cisco, Microsoft, or equivalent
• Proven experience with network capacity planning, network security principles, and general network management best practices
• Network monitoring tools such as Solarwinds, Paessler, or Splunk
• Disaster Recovery planning/testing
• Expert level knowledge of Layer 2 and Layer 3 devices
• High-level knowledge of QoS, MPLS, Ethernet, VLAN’s, routing protocols
• Previous experience supporting a multi-site, interconnected network environment with 500+ employees
• Excellent hardware troubleshooting experience
• Strong interpersonal, written, and oral communication skills
• Ability to present ideas in user-friendly language
• Highly self-motivated and directed, with keen attention to detail
• Proven analytical and problem-solving abilities
• Able to effectively prioritize tasks in a high-pressure environment
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment

Desired/Preferred Qualifications

• Technical certifications are preferred, specifics are dependent on team placement
• Unified Communications/VoIP/SIP experience
• Juniper Networks / Extreme experience
• Aruba / Meru Wireless experience
• Previous Avaya experience

This person will sit onsite in Downtown Los Angeles.

Work Environment

Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.

EEO Statement
ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm