ConvergeOne: 1 Contact, 1 Connection, 1 Choice

ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is ConvergeOne.

Charged By Greatness video:

• Collaborates with Regional Sales Directors, Field Account Managers, to determine necessary strategic sales approaches
• Establishes and maintains an ongoing rapport with existing and potential customers
• Provides excellent Customer Service by responding to information requests, troubleshooting account issues or order management issues
• Interacts with existing customers, primarily by phone and email, generate sales quotations, and place sales orders
• Provides high level administrative support to Field Account Managers(s)
• Completes Customer Order Management, including: working with the Purchasing & Customers Service Teams for order placement and tracking, corresponding with the Logistics Team and Project Managers for order shipment and/or staging orders, and daily communication with the customer throughout the order and delivery process
• Provides excellent Customer Service by responding to information requests, troubleshooting account issues or order management issues
• Assists in creating RFP responses to potential clients
• Submits Deal Registration to Manufacturers
• Manages Deployment Orders

Additional Specific Duties and Responsibilities

• Meet customers to maintain good relationship
• If lead; assist Inside Sales Manager in training new inside sales members and assist in managing during the absence of Inside Sales Manager

Required Qualifications

• Minimum 1 to 2 years’ experience in a related field; sales, administrative, and/or customer service field is preferred.
• Excellent knowledge and skills in Microsoft Excel and Word
• Must have the ability to absorb technical information and execute
• Exceptional listening, verbal and written communication skills
• Self-motivated, with high energy. Ability to work independently or as part of a team.
• Strong problem identification and objection resolution skills
• Able to perform basic calculations and mathematical figures.
• Must have High School Diploma or equivalent

Desired/Preferred Qualifications

• Bachelor’s degree or equivalent in a business related subject preferred

Work Environment

Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.

EEO Statement
ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm