Sorenson Communications is looking for part-time Deaf and hearing community interpreters to provide the highest quality interpretation services for Deaf consumers in multiple locations company wide. Hours scheduled will meet the needs of community demands.
Candidates must display a wide continuum of language skills in American Sign Language and English and consistently exhibit excellent internal and external customer service. This position is available to new applicants and current Sorenson non-exempt employees in good standing. All applicants must take and pass a screening for verification of skill sets in order to deliver effective services.
Essential Duties and Responsibilities:
Hearing interpreters will effectively interpret between ASL and spoken English
Deaf interpreters will effectively interpret between ASL, Tactile American Sign Language, other forms of visual communication, and written English
Adhere to Sorenson policies and procedures, and the NAD-RID Code of Professional Conduct
Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
Work effectively in a team environment; receive support from and provide support to colleagues
Exhibit the ability to meet performance and customer service expectations with minimal supervision
Enhance interpreting skills through continuing education and training
Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
Maintain a flexible work schedule to meet the various interpreting needs in the community setting
Possess the ability to work effectively in a fast paced, dynamic environment in a variety of settings and locations
Fully comply with Sorenson Communications attendance requirements
Effectively represent the Sorenson Communications brand when interacting with customers in the field
Work with intern students or provide mentoring when appropriate and as assigned
Be prompt and prepared for each interpreting engagement
Flexible with assignment changes
Ability to use technology to accurate reporting for billing, scheduling and service evaluation.
Demonstrate a willingness and ability to complete additional and other duties as assigned
Qualifications, Education, and/or Experience:
High School Diploma or equivalent required
Associate's, Bachelor's or advanced college degree preferred
A minimum of three consistent years working as a certified interpreter (NAD level IV/V, or RID CDI, RSC, CI, CT, CI/CT, CSC, MCSC, NIC, NIC Advanced, NIC Master, BEI Level 2, 3, Intermediate or Master or hold a state interpreter certificate at the Intermediate or Master Certificate skill levels or have the equivalent professional interpreting experience)
Interpreting skills are subject to a verification and screening process
Ability to independently travel in the metropolitan area. Where driving is required, access to a vehicle, valid driver's license, and personal vehicular insurance at the minimum state required level
Physical Demands (if applicable):
Ability to sit for extended periods of time
Ability to interpret in ASL for extended periods of time
Possess the ability to work in a variety settings, both indoor and outdoor, with variable lighting and temperatures
Ability to independently travel in the local area
Work Environment:
Fast-paced, dynamic environment
Customer service focused
Collaborative and supportive
Team-oriented
Regular supervisor observation and feedback
Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.