Summary

Essential Duties and Responsibilities:

• Hearing interpreters will effectively interpret between ASL and spoken English
• Deaf interpreters will effectively interpret between ASL, Tactile American Sign Language, other forms of visual communication, and written English
• Adhere to Sorenson policies and procedures, and the NAD-RID Code of Professional Conduct
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Work effectively in a team environment; receive support from and provide support to colleagues
• Exhibit the ability to meet performance and customer service expectations with minimal supervision
• Enhance interpreting skills through continuing education and training
• Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
• Maintain a flexible work schedule to meet the various interpreting needs in the community setting
• Possess the ability to work effectively in a fast paced, dynamic environment in a variety of settings and locations
• Fully comply with Sorenson Communications attendance requirements
• Effectively represent the Sorenson Communications brand when interacting with customers in the field
• Work with intern students or provide mentoring when appropriate and as assigned
• Be prompt and prepared for each interpreting engagement
• Flexible with assignment changes
• Ability to use technology to accurate reporting for billing, scheduling and service evaluation.
• Demonstrate a willingness and ability to complete additional and other duties as assigned

Qualifications, Education, and/or Experience:

• High School Diploma or equivalent required
• Associate's, Bachelor's or advanced college degree preferred
• A minimum of three consistent years working as a certified interpreter (NAD level IV/V, or RID CDI, RSC, CI, CT, CI/CT, CSC, MCSC, NIC, NIC Advanced, NIC Master, BEI Level 2, 3, Intermediate or Master or hold a state interpreter certificate at the Intermediate or Master Certificate skill levels or have the equivalent professional interpreting experience)
• Interpreting skills are subject to a verification and screening process
• Ability to independently travel in the metropolitan area. Where driving is required, access to a vehicle, valid driver's license, and personal vehicular insurance at the minimum state required level

Physical Demands (if applicable):

• Ability to sit for extended periods of time
• Ability to interpret in ASL for extended periods of time
• Possess the ability to work in a variety settings, both indoor and outdoor, with variable lighting and temperatures
• Ability to independently travel in the local area

Work Environment:

• Fast-paced, dynamic environment
• Customer service focused
• Collaborative and supportive
• Team-oriented
• Regular supervisor observation and feedback