Oversee IT operations and supervise systems and IT staff
Develop strategy as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems)
Work with various IT environments including iSeries running OS2 and other standard operating systems such as Windows and Linux
Work with vendors in meeting the Bank's requests for automation
Co-ordinate with Vendors in the pre-installation, installation and post-installation of various systems and platforms. Responsible for keeping software versions up to date.
Develop, manage, and track the IT department's annual budget
Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology
Ensure smooth delivery and operation of IT services by monitoring systems performance
Create processes and standards for selection, implementation, and support of systems
Provide direction, guidance, and training to IT staff
Trouble shoot with Vendors and with staff, if other I T Personnel cannot resolve them
Assist I T Dept personnel in resolving difficulties during the day's processing and attempting to resolve it in a quick, efficient and timely manner
Assist Management in providing MIS Reports and responding to any queries
Trouble shoot any disruption in the Computer Room to minimize the downtime and attempt to bring up the system as quickly as possible
Work with Auditors and Govt Agencies while performing the I T Audit
Qualifications for IT Manager
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field
8+ years of experience working in IT operations, supervising technology teams, and overseeing large information technology projects
Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems. Able to take a holistic approach to system deployment
Strong interpersonal skills and ability to effectively communicate with teams across the entire organization