Manager of Employee & Labor Relations
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- 1118326_RR00000000
- Human Resources, HR-Emp Relations (C106), NYU Langone Health
- Full-Time/Regular
- NYU Langone Health
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- Days (hybrid available)
ABOUT NYU LANGONE HEALTH
NYU Langone Health is a world-class, patient-centered, integrated academic medical center. Ranked as the #1 Hospital for quality and patient safety by Vizient, Inc., and with 10 clinical specialties among the top 10 in the nation according to U.S. News & World Report, NYU Langone’s culture is rooted in excellence in patient care, education, and research. NYU Langone comprises more than 320 locations throughout the New York area and in Florida, including six inpatient locations, a children’s hospital, and four emergency rooms. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, NYU Grossman School of Medicine, and NYU Grossman Long Island School of Medicine. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.
Working at NYU Langone Health
At NYU Langone Health, there are numerous areas for you as a leadership professional to make an impact on our organization. As one of the nation’s leading medical centers, we need bright, innovative people to step up and take charge of the many initiatives currently taking place here. From our brand new 830,000-square-foot Helen L. and Martin S. Kimmel Pavilion to our new 16 story Science Building, NYU Langone Health is ripe with career-opportunities that are sure to transform the way we think about medical care.
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Manager of Employee & Labor Relations.
In this role, the successful candidate will be responsible for cultivating a positive employee relations environment by assisting in the development of employee relations activities at NYU Langone Health. Designs, implements, and maintains programs to facilitate a positive relationship with non-union employees and union represented employees in line with the institution’s goals. Works with leadership and department supervisors to cultivate commitment among department staff in support of its priorities. By understanding issues at the department level, functions as a strategic resource of information and support to department management to resolve concerns. Engages in activities which ensure Employee Relations is viewed as a beneficial and accessible resources for leadership and employees.
Responsibilities:
• Provides advice, information, guidance, and assistance to NYU Langone Health leadership in the administration of policies and procedures, performance assessment, contract interpretation, disciplinary and grievance issues, including corrective action for a large variety of departments at NYU Langone Health (including those involving high levels of management and are politically or union sensitive).
• Grievance Administration – Responds to questions and problems regarding policy interpretation and implementation. Investigates the issues raised and gathers all pertinent data before making a recommendation. Interprets the collective bargaining agreement for union employees based on an analysis of each situation, maintaining consistency and considering past practices. Recommends appropriate performance evaluation or disciplinary action as needed.
• Arbitration – Reviews positions/arguments for cases via written summary in preparation for arbitration. Initiates and extends recommendations for terms of settlement for grievances in lieu of arbitration. Prepares thorough analysis of arbitrations and third-step, non-union grievances specifying the strengths and weaknesses of the positions of both parties. Assists legal counsel in preparing for and representing NYU Langone Health at arbitrations and third-party proceedings as required.
• Third-Party Proceedings – Investigates charges or complaints, filed with third-party agencies. Conducts investigations into allegations contained with the charge. Interview supervisors, witnesses, and other involved parties to assist in the preparation of a response to the charge. Provides assistance to legal counsel in responding to complaints and third-party proceedings, including Equal Employment Opportunity Commission (EEOC), NY State or City Dept. of Human Rights Charges, National Labor Relations Board (NLRB) charges. Represent NYU Langone Health at conferences, hearings, etc.
• Training – Researches, develops, designs, and presents training programs/sessions in all areas of Employee Relations. Researches material to develop courses and work with departmental leadership to determine future needs.
• Collective Bargaining – Participates in negotiations with Local 1199 SEIU, Local One Security Officers Union, Local 32BJ SEIU, and/or Local 810 Teamsters as required. Identifies and researches potential issues which may arise during negotiations. Analyzes the union’s proposal for the feasibility of acceptance. Prepares viable counter-proposals as necessary. Consults with other sections within Human Resources to determine the impact proposed contract terms may have on NYU Langone Health. Consults with Department Heads to ascertain their priorities and the feasibility of their acceptance.
• Legal & Regulatory Compliance – Ensures NYU Langone Health complies with federal, state, and local regulations pertaining to Employee Relations. Maintains an awareness of current regulatory requirements, interprets legislation (either new or changes to current), and court decisions on various employee relations issues as they affect the NYU Langone Health on an ongoing basis. Meets with representatives of the various regulatory agencies to provide them with requested data and ensure compliance. Reviews decisions and recommendations of regulatory agencies and initiates changes in response to deficiencies or regulatory requirements.
• Metrics – Maintains current, detailed, and accurate information on work output within Salesforce. Maintains current and accurate information on the status of assigned Grievances and Arbitrations within Onbase and Grievance Log.
Minimum Qualifications:
• Bachelor’s degree preferably in Human Resources Management or Labor Relations.
• Minimum five years of progressive experience in Human Resources of which three years should be in Employee & Labor Relations.
• Effective oral, written communication, and interpersonal skills are required.
Preferred Qualifications:
Masters degree in Human Resources or related fields.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $92,066 – $125,000 annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
How Our Employees Grow
Diana P.
Manager–School Health Clinical Services
“The Family Health Centers at NYU Langone Health offers me the opportunity to positively impact the lives of patients and their families. I chose a career here to make a difference at an institution with a reputation for excellence. NYU Langone is patient and employee-centered and they support our professional growth and development by offering a comprehensive benefits package and generous tuition reimbursement.”
Ariana C.
Assistant Director, Professional Billing Operations
“I was instantly attracted to the culture at NYU Langone Health. I love the fast-paced environment and how there are so many opportunities for career growth. We are constantly expanding, which helps me learn new things and meet new and interesting people with diverse backgrounds.”
Olga S.
Coding Quality Manager at NYU Langone Health in Florida
“I am very proud to work for one of the best hospitals in New York! NYU Langone Health is a great institution that cares about patients and supporting employees. My role as a manager is to make sure that my team members are working as a team to drive our mission forward. Effective teamwork achieves much more than any individual can!”
Yannique S.
Credentials Associate
“My daughter was born at NYU Langone Health where we received exceptional care. That was when building a career at NYU Langone became a goal of mine. I wanted to be just like the individuals who surrounded us in our time of need, and I knew I wanted to make a positive impact. Today, I get to do just that as a member of the Medical Staff Services Department. The work I perform each day is crucial in maintaining high standards of patient care and safety within our organization.”
Eileen P.
Director, Revenue Cycle Initiatives
“I chose NYU Langone Health because I wanted to be a part of a world-class health system. I feel a sense of pride working here and feel supported in a truly cohesive and diverse working environment. I have taken a number of career development courses related to leadership. The expansion in training and development curriculums over the years has really been impressive and it’s a testament to how much NYU Langone wants to invest in and develop their in-house talent!”
Adair L.
Associate Director, Development Administration
“NYU Langone Health is not only my employer, it’s also a community that I am very proud to be a part of.”
Tanisha D.
Program Coordinator
“I saw that there were many opportunities to grow within the organization and used the tuition remission offering at NYU Langone Health to obtain my master’s degree. NYU Langone celebrates their employees and genuinely wants to hire from within, so take advantage of the resources available to you and speak to members of the Talent Acquisition Team, who are helpful.”
Doris V.
Revenue Cycle Manager – Pediatrics Department
“It’s not just that NYU Langone Health cares about their employees – it’s the fact that we are family. I quickly learned that in order to grow and to be successful you need to collaborate with others, work hard and deliver excellence.”
Isiuwa O.
Respiratory Therapist
“NYU Langone Health delivers high-quality healthcare with compassion, dignity, and respect to all, without exception. When I was hired as a respiratory therapist, I saw the opportunity to contribute to an exciting forward-thinking, and fast-moving department. I love working in a department where everyone is collaborative and has a high work ethic.”
Taslema L.
Talent Acquisition Specialist
At NYU Langone Health, I’ve been fortunate to have leaders that supported my growth within the institution. I have taken many courses that NYU Langone offers, which have been extremely valuable in helping me become the professional I am today. I recently completed the Team Leadership Development Program which has provided me with tools to upskill to the next step in my career. The opportunities here are endless.
Nazneen H.
Clinical Charge Nurse Auditor in Revenue Management Initiatives
“I was fortunate to receive firsthand training from some of the founding team members of my department. This made my onboarding experience invaluable and now I will get to pass on my knowledge and experience to future new hires within the department and pay it forward. The collaborative spirit at NYU Langone Health has created an excellent work culture where I can work alongside colleagues who share our same company vision to serve, teach, and discover.”
Himanshu T.
Senior Accounts Payable Associate
“It has been such a privilege to be a part of NYU Langone Health. It’s a place filled with hard work, cheerful coworkers, and supportive management. My supervisor and manager motivated me to grow personally and professionally. The career development resources offered, such as professional development classes and programs have greatly contributed to my growth.”