Who We Are
Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization with a rich 125-year history of serving our neighbors in need.
Our vision is fueled by our experience as a leading provider of services to families and individuals experiencing homelessness in the greater New York area. Through 66 programs located in New York City, Northern New Jersey, and Westchester County—including emergency shelters, transitional housing, and permanent supportive housing—we deliver services to more than 11,000 adults and children annually. We are also the largest provider of residential services for veterans within a coalition that has virtually ended chronic homelessness for veterans in New York City.
We know that the most prevalent causes of homelessness are:
- lack of affordable housing
- unmet health needs
- lack of jobs that create wealth-generating careers
This is why VOA-Greater New York is at the forefront of developing innovative housing, health, and wealth-building services for families and individuals who face multiple barriers to independent living, including behavioral health and substance use disorders.
The people we serve confront longstanding barriers to accessing quality housing, healthcare and employment every day. Whether children with developmental delays, seniors, veterans, survivors of domestic violence, at-risk youth, people living with HIV/AIDS, or people with behavioral health or substance use-related needs, VOA-Greater New York staff are here to ensure that our clients never have to face those barriers alone.
What Makes Our Workplace Special?
Equal Opportunity Employer
VOA-Greater New York reaffirms its moral and legal commitment to the achievement of equal employment opportunity for all persons without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetics, disability status, veteran status, or any basis protected by local, state or federal laws or Executive Orders.
We believe that learning and professional development are lifetime commitments. Volunteers of America Learning Institute, our state-of-the-art education program, is an accredited provider of Continuing Education Units (CEUs). Employees who successfully complete our approved training courses can earn CEUs and may be able to apply the hours toward college credit.
Work that Matters
In addition to sharing a workplace, our staff members share values, from teamwork to integrity, that form the foundation of our work. We are deeply committed to creating lasting solutions for our clients in crisis.
A Winning Team
Our high standards are key to VOA-Greater New York’s success. Our programs, as well as our extraordinary staff, win awards and recognition for their excellence and innovation.
Full-time employees receive a comprehensive benefits package including medical, dental, vision and prescription coverage, life insurance, a pension plan, paid personal leave, and much more.
The shared values of VOA – Greater New York reflect our staff and volunteers’ mutual commitment to the organization, its mission, and the people and communities we serve.
We fulfill our mission when we assist others to meet their emotional, physical and spiritual needs.
We conduct ourselves in a professional manner to benefit clients, colleagues and the communities we serve, whether or not such action brings us immediate personal satisfaction.
We set high standards for ourselves and seek continuous improvement in all that we do. We take pride in our work and accomplishments.
Communication & Teamwork
We work together and with those we serve in an atmosphere of respect, openly sharing information and ideas to achieve common objectives.
We are guided by the principles of truth and ethical conduct. We are accountable for our actions and follow through on our commitments.
We are richer and stronger because of our individual differences. We are unified by our shared mission.
We believe that through humor and laughter we can find the healing spirit of life and comfort those in need while preserving our own wellness.
We take reasoned risks to find effective and innovative solutions to the problems facing our communities.
We are guided by the spiritual foundation and mission of Volunteers of America and our individual beliefs, thus illustrating God’s love in all that we do. We invite all people to join in our efforts and to experience the joy of serving others.
Code of Conduct
Volunteers of America abides by a code of conduct to ensure compliance with the laws, regulations and policies that govern ethical conduct and the program services we provide.