WEST CORPORATION IS SEEKING A COLLABORATIVE BENEFIT SPECIALIST!
enjoy assisting others in answering employee benefit questions?
thrive on creating process improvements?
like working in a collaborative environment?
possess an amazing customer service mindset, including exceptional interpersonal skills?
welcome opportunities to complete ad-hoc projects?
West Corporation has a great opportunity for a Benefit Specialist in its West Omaha location. This position is located in Human Resources, and is considered a valuable contributor to the future of West.
Maintain knowledge of legal issues surrounding employee benefit plans and insurance coverages to appropriately address all questions and concerns
Effectively communicate insurance coverage and answer all benefit questions
Respond to benefit hotline calls and emails in a timely manner, adhering to departmental policies and procedures
Verify benefit deductions are accurate and notify Payroll and employee of any missed or incorrect deductions
Process employee status changes and employee notifications as needed
Process tuition reimbursement requests verifying the forms have proper approval, documentation, and meet established guidelines
Complete daily administration of investment plans (i.e., 401(k) Plan RRSP) in a timely and accurate manner, ensuring adherence to departmental policies and procedures