Guest Service Supervisor
White Plains, NY 
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Posted 15 days ago
Job Description
Job Description:

Shift Leader is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Shift Leader will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance.

Responsibilities include but are not limited to:

  • Ensure a quality buying experience for all customers
  • Make daily bank deposits by noon
  • Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager
  • Coach and direct employees to provide excellent customer service.
  • Maintain an awareness of cleanliness both inside and outside of the store.
  • Light equipment and yard maintenance
  • Order and receive merchandise utilizing inventory ordering guidelines
  • Implement all Company promotional initiatives
  • Maintaining cash and inventory control during all supervised shifts
  • Pricebook maintenance
  • Ordering merchandise
  • Audit cashier paperwork for accuracy
  • Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel
  • Ability to communicate with associates and guests
  • Ability to count, read and write accurately to complete required forms.
  • High School Diploma or equivalent
  • Ability to work unsupervised
  • Flexibility to work weekend, holiday and/or evening shifts
  • Must have reliable transportation and valid driver's license
  • Ability to communicate with associates and guests
  • Must attend mandatory meetings (i.e. T.A.M., sexual harassment)
  • Physical Requirements
    • Frequent bending, reaching, lifting of 1 to 15 lbs
    • Be able to lift up to 50lbs on occasion
    • Reaching above shoulder height and bending below waist
    • Be able to freely access all areas of the store
    • Move quickly around store

We are an equal opportunityemployer.Weconsider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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