UX/UI Designer // B2B Connected Banking
New York, NY 
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Job Description
Job ID: R122652

11 West 19th Street (22008), United States of America, New York, New York

UX/UI Designer // B2B Connected Banking

We are currently seeking a UX/UI Designer to join our team. We are passionate about advocating for user needs and delivering world-class products that redefine our customers day-to-day financial activities.

The Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

What You'll Do:

You'll be asked to handle a variety of responsibilities, including:

Collaboration & Connection

  • Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience

  • Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience

  • Advocating for the customer through human centered design methods, including: discovery, research, ideation, whiteboard sessions, and user testing

  • Championing prioritization of design centered product enhancements grounded in research and analysis

  • Working with partners and teams across various geographies

  • Embracing and advocating for an experience mindset - this is as important to the work as the results

  • Connecting with design community peers by learning, sharing, and teaching

Discovery & Delivery

  • Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities

  • Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams

  • Participate in end-to-end product design by:

    • Conducting research to understand customer needs and define opportunities through usability and empathy studies

    • Creating process and user flows, wireframes, journey maps and interaction models, resulting in low to high fidelity prototypes

    • Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines

    • Supporting effective storytelling and presentation of visual concepts to various stakeholders

    • Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Basic Qualifications
  • At least 2 years of experience with UX and UI design

  • At least 1 year of experience with FIGMA

Preferred Qualifications
  • Designing for cross-channel experiences

  • Comfortable working with Product and Tech partners

  • Familiarity with design and prototyping tools, such as: Adobe Products, and Figma

  • Familiarity with working and contributing to an established design system

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.


 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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