Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Job Description

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

As a Business Analyst, The Operations Business Analyst demonstrates a high level of understanding of the business unit strategy and is responsible for the direct support of multiple aspects of the Americas Banking Solutions Division

NOTE: Preferred work location Orlando FL or Milwaukee WI

What you will be doing

Assumes responsibility for performing analysis and review functions for the business unit in support of the Operations Manager's detailed objectives.

General Duties and Responsibilities:

• Reviews service contracts, identifies contract gaps, and coordinates with Account Management to correct.
• Completes first pass pricing reviews for renewal contracts, Inhouse to service bureau and new core deals.
• Manages and consolidates data related to renewals, Inhouse to Service Bureau and New Core prospects
• Reviews financial data, summarizes and reports to Business Line Management related to renewals, migrations and New Core deals.
• Hosts Monthly add on sales meetings to review pipeline and update divisional reporting
• Maintains Divisional Pipeline and compression reporting
• Develops and maintains system of tracking data issues and resolutions.
• Develops and maintains tools (Excel spreadsheets, Access databases, other Microsoft products) used for assigned tracking and reporting.
• Performs research and analysis to support business operations and presents findings to manager or project leader.
• Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.
• Utilizes systems and data to resolve business issues in the most effective and productive manner.
• Identifies and implements best practices and suggests how to improve current practices.
• Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/return on investment.
• Develops recommendations to solve problems and issues related to business operations.
• Analyzes and documents business processes and metrics and identifies improvement opportunities.
• Responsible for the creation of operational reporting, as needed.
• Supports business unit's growth strategies.
• Works on special projects as assigned.

Education Requirements:

Bachelor's degree in business administration, finance, management information systems or the equivalent combination of education, training, or work experience.

General knowledge, skills and abilities

* Knowledge of FIS' products and services
* Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
* Knowledge of financial services industry
* Knowledge of basic financial analysis principles and ratios
* Willingly shares relevant knowledge and expertise to other resources
* Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills
* Is resourceful and proactive in gathering information and sharing ideas

Preferred Qualifications

* Proficiency in standard office software, such as MS Office.

* Excellent verbal and written communication skills to audiences of various levels in the organization, e.g., executive, management, individual contributors

* Ability to persuade and influence others on the best approach to take

What we offer you

* A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

* A wide range of professional education and personal development possibilities - FIS is your final career step!

* A competitive salary and benefits

* A variety of career development tools, resources, and opportunities

.

Vaccination Requirements

Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass