First things First: Who are we?

First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all-around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico and Canada.

Our Circuit Supervisor will assist General Manager operations and oversee shift functions of Bus Operators and Customer Service-Passenger Assistant Representatives. Responsibilities include insuring the safe, efficient and customer service oriented service and operation of the circuit.

Major responsibilities:

• Demonstrated ability and desire to operate and conduct self in a safe manner,
  courteous to co-workers, passengers, etc.
• Initiates diversion or control in the event of service disruption
• Assures that all required service levels are met utilizing existing policies and
  procedures
• Initiates diversion or control in the event of service disruption
• Ensures that Operators and Customer Service-Passenger Assistant Representatives
  are performing assigned duties correctly and safely and that they meet all job related
  specifications
• Liaise with clients, peace officers, airport officials in regards to emergencies when
  necessary
• Reports to Management any emergency and its severity as required
• Monitors service through visual observations and time checks, initiating corrective
  actions when necessary
• Prepares and documents a variety of daily reports, and maintains accurate records
  for re-call of events
• Coaches and mentors Bus Operators and Customer Service Representatives in their
  daily duties
• Light use of computer(s) and common Microsoft programs
• Ability and willingness to operate as a Bus Operator while performing duties of Operations Supervisors

List examples of common decisions made everyday:

Assess Staff & Bus Operator physical & mental ability to operate/work. Safe and efficient
routing and operation of vehicles through the established (and provisional) bus route(s).
Orchestrate the movement of buses to meet service demands.

Experience & Skills Required:

• Rental Car Shuttle Service Operations experience of 6 months or more preferred
• Perform all duties of a Bus Operator as per Bus Operator Job Description
• Must maintain a valid Class A or B (with "P" endorsement) Commercial Driver's
• License with appropriate endorsements.
• Clear and concise written and verbal communications in the English language
• Clear communications utilizing two-way radios and cell phones
• Airport Shuttle experience desired
• CDL, Class B Passenger & Airbrakes

Physical Requirements & Working Conditions:

• Outdoors/Indoors in all weather conditions
• Ability to work assigned shift(s) in a 24/7/365 setting.
• Occasional out of town travel for training and/or support of similar operations
• Shift is 3 overnights and 2 evenings.

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Diversity & Inclusion

Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day.

Professional Advancement

Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you'll have a positive impact on others.

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.