We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport's growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Intern with the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and crafting opportunities for ALL to participate. Don't know tennis? Don't worry, you can still find yourself in the game!

This is a 8-week program from June 10th through August 1st.

Hybrid schedule: Must be capable to work on-site 2-3 days per week at the Time Square Office.

Key responsibilities pertain to assist with Customer Care and product delivery projects in preparation of the US Open.

Identify ways to improve customer experience on our digital platforms
• Discover solutions to minimize the need for people to contact Customer Care
• Aid in utilization of AI
• Assist with various projects for the Digital team with a focus on Customer Care

• Excellent customer service skills
• Strong communication skills
• Project management experience
• Intermediate to Sophisticated Analytical and presentation skills
• Comfortable with technology
• Experience with developing presentation decks (i.e. Powerpoint/or Google Slides)
• Attention to detail
• Capable of working independently and in a collaborative business environment

As an intern, you will fully immerse into the USTA culture and be a true part of the team! During the program you will have the opportunity to network with Senior Leadership- including the CEO- as well as be mentored by current staff. Additionally, you can look forward to:

• Weekly professional development workshops.
• Participation in a group project which will be presented to staff at the end of the program.
• Opportunity to have your resume reviewed by one of our recruiters.
• Ability to participate in company activities, including our 7 Business Resource Groups.
• And more!

We strongly encourage you to apply if you're interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.