Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement. Per Diem team members are eligible to participate in the 401(k) match and Travel Reimbursement. At , you'll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth.

Responsibilities

The Billing Representative is responsible for maintaining patient EMR, including processing physician orders and discharge summaries. In addition, responsible for processing billing information, including verifying accuracy and data entry into the system.

• Examine workques to ensure that NOA's are generated and transmitted timely through ESolutions for Medicare. Ensure claims are submitted within timely filing rules for Non-Medicare claims.
• Ensure proper entry of all patient billing charges and procedure codes in the EMR system. Update patient demographics and insurance information, as required.
• Sends orders to physicians in a timely manner and tracks to ensure return of signed orders. Prioritize and notify the appropriate supervisor if problems occur with obtaining signed physician orders timely.
• Send Oasis to the State, reach out to MCP/clinician for corrections. Review Oasis fields for accuracy.
• Discharge patients from EMR and ensure bills are properly processed.
• Investigate all billing problems and initiate correction if applicable. Review and take necessary actions to reduce denials and issues related to coding and compliance. Follow up to ensure corrections are completed.
• Process adjustments timely and with the authorization of the Billing Manager.
• Process credit card payments.
• Meet benchmarks on timeliness of returned orders.
• Copies, files and mails documents as requested.
• Answer the phone as soon as possible in a courteous manner. Take accurate and complete phone messages and relays to the appropriate person.
• Other duties and/or projects as assigned. Demonstrate flexibility with job responsibilities in all areas.
• Adhere to HMH's Organizational competencies and standards of behavior.
• Lift a minimum of 10 lbs., push and pull a minimum of 10 lbs. and stand a minimum of 2 hours a day.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs
• Minimum of one (1) year of Billing experience
• Proficient in Google Workspace Application
• Medical Terminology
• Strong verbal and written communication, interpersonal, and organizational skills
• Strong attention to detail
• Accurate typing, mathematical, and data entry skills

Education, Knowledge, Skills and Abilities Preferred:

• Associate's degree
• Home Care experience
• Epic experience

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.