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Specialty Account Manager
New York, NY
Job Description
At Horizon Therapeutics, we define success by the number of lives touched, lives changed, and lives saved. Our global biotechnology company is made up of agile, out-of-the-box thinkers with a focus on delivering breakthrough medicines to those living with rare, autoimmune, and severe inflammatory diseases. This is the heart of our global mission. Start a career that enables you to live up to your potential and help others live up to theirs. Join us.
The exceptional support we provide patients and communities equally extends to our employees. We offer industry-leading and award-winning benefits, compensation and rewards programs that positively impact all areas of our employees' personal and professional lives.
Position Summary:
The Specialty Account Manager (SAM) is responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management. The SAM is also responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.
Responsibilities:
Qualifications and Skills Required:
Qualifications Required for Internal Candidates (in addition to above):
Our Values
These three values come to life through our five Leadership Expectations that apply to all Horizon employees
#LI-Remote
Compensation and Benefits Summary:
The expected salary range for this role in the U.S. is $144,000.00-$176,000.00 annually. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, qualifications, and location. The level of this role may also change based on the final candidate's qualifications.
In addition to the salary, this position is eligible for the benefits listed here and for the following plans:
At Horizon, we know that disease does not discriminate. We embrace the bold ideas of one another, foster a sense of belonging, and value inclusion. We attract and develop diverse talent because we believe that when people from different backgrounds and life experiences come together, we make lives better.
Horizon intends that all qualified applications are given equal opportunity, and that selection decisions be based on job-related factors. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristics protected by law.
The exceptional support we provide patients and communities equally extends to our employees. We offer industry-leading and award-winning benefits, compensation and rewards programs that positively impact all areas of our employees' personal and professional lives.
Position Summary:
The Specialty Account Manager (SAM) is responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management. The SAM is also responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.
Responsibilities:
- Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
- Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
- Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
- Develops strong customer relationships by better understanding the customer's needs and goals and communicating those needs and goals to other team members.
- Consistently meets or exceeds corporate sales goals.
- Communicates territory activity in an accurate and timely manner as directed by management.
- Drive product demand among targets through education on disease state and product information.
- Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
- Adheres to the Company's compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
- Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals,
- Coordinate between accounts and relevant Horizon field teams to support full range of account needs,
- Educate healthcare professionals and office staff on site of care options.
- Attends medical congresses and society meetings as needed.
- Manages efforts within assigned promotional and operational budget.
- Maximizes use of approved resources to achieve territory and account level goals
- Successfully completes all Company training classes.
- Completes administrative duties in an accurate and timely fashion.
- Functions as a contributing member of a high-performance team.
- Perform such other tasks and responsibilities as requested by the Company.
Qualifications and Skills Required:
- Bachelor's degree required, Graduate business or healthcare related degree a plus.
- 5+ years pharma/account management selling experience required.
- Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
- Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred.
- Site of care and reimbursement experience strongly preferred.
- Experience working with institutions and integrated delivery networks preferred.
- Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
- Requires approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
Qualifications Required for Internal Candidates (in addition to above):
- Minimum of 12 months in current role (at time of application).
- In good standing with performance expectation, HR and compliance.
- Approval from direct manager and senior leadership.
Our Values
- Transparency: We value collaboration. Trusting teach other and tackling tough challenges can make a powerful difference.
- Accountability: We do what's right for our patient communities through quality decisions and owning our successes and failures.
- Growth: We fiercely innovate and evolve to better ourselves, our communities and our patients.
These three values come to life through our five Leadership Expectations that apply to all Horizon employees
- Enterprise Mindset: Look beyond one's team, brand or function to see the broader company and external perspective
- Exhibit Intellectual Curiosity: Seek to understand what you do not know; ask the right questions of the right people and sources
- Ensure Accountability and Courage: Step up to address difficult issues and hold self and others accountable to commitments
- Embrace Diverse Perspectives: Welcome others with a respectful attitude; integrate diverse perspectives into ways of working
- Develop Talent: Provide feedback, coaching and mentorship to help others be more effective in their role
#LI-Remote
Compensation and Benefits Summary:
The expected salary range for this role in the U.S. is $144,000.00-$176,000.00 annually. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, qualifications, and location. The level of this role may also change based on the final candidate's qualifications.
In addition to the salary, this position is eligible for the benefits listed here and for the following plans:
At Horizon, we know that disease does not discriminate. We embrace the bold ideas of one another, foster a sense of belonging, and value inclusion. We attract and develop diverse talent because we believe that when people from different backgrounds and life experiences come together, we make lives better.
Horizon intends that all qualified applications are given equal opportunity, and that selection decisions be based on job-related factors. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristics protected by law.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
Security Clearance Note
Field Sales
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