Manage quality of assigned factories using key metrics to determine risk, analyze root cause, and perform quality sort downs

Follow defined process for all complaints (including SAP case management) and determine next steps

Request Bill of Materials and technical drawings from vendors and maintain in SharePoint File

Partner with internal business partners with quality and technical information requests

Responsible for ensuring the proper execution of assigned factory audits by in house and 3rd party auditors. Notify internal and external partners of approval

Maintains compliance data and completes reports on Marchon and licensor systems as required

Responsible for the execution of required Yearly Documents including the C-TPAT program

Monitors divestment of current factories, including quarantine and destruction process of goods, and ensures factory is closed for new purchase orders on internal system

Ensures assigned factories are compliant with global standards including national and international standards for quality, tests, and procedures as well as additional standards as set forth by each licensor

Review assigned factories open PO report on a weekly basis to ensure all product placed is authorized to be produced

Develop strategies to manage the risk proactively, engage management, and initiate actions to execute strategies; including partnering with Legal/Compliance, benchmarking competitors and related industries, and consulting with outside experts as needed for risk assessments

Work on special projects as required

Perform all other duties as assigned

Job Specifications

Typically has the following skills or abilities:

Bachelor's degree in relevant field or equivalent experience

2+ years of experience in global manufacturing and quality assurance or quality improvement management, preferably within apparel, accessories, and/or optical

Knowledge of industry practices and compliance standards

Knowledge of Human and Labor rights in the optical industry as well as issues and trends

Demonstrated understanding of quality management concepts and techniques

Demonstrated ability to document, propose, negotiate, and present approaches and solutions

Strong conflict management skills

Strong organization skills, detail-oriented, and ability to multitask in a team environment

Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization

Strong analytical capabilities

Flexible and able to change priorities and direction quickly and effectively

Travel domestic and international may be required

Regularly exercise discretion and independent judgment in the performance of his/her job duties

Preferred Skills

Optical experience is a plus

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Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please.

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