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HearingLifeis a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904.HearingLifeoperates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare thatis provided byhighly skilledand caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care. This work is done in a manner consistent with the HearingLife Core values:
* We create trust
* We are team players
* We create innovative solutions
* We have a can-do attitude

AR Associate is responsible for timely follow up, denial review, corrections and appropriate reimbursement for all claims billed for all insurance payers. AR Associate is knowledgeable in their assign area/financial class. Duties include identifying and possessing working knowledge of claim life cycle in revenue cycle process. Additional responsibility includes identifying contractual write offs, adjustments, trends, and recoupments.

Follow-up on all outstanding insurance accounts within a timely manner.
* Research denials/underpayments/rejections and requests/inquiries from insurance payers within standard billing cycle timeframe.
* Submit corrected claims and process all claim appeals.
* Ensure appropriate supporting documentation is received and complete to ensure accurate and timely processing of claims.
* Research and perform all secondary billing.
Possess full understanding of EOBs to ensure payment accuracy and compliance with contract discount.
* Review and recommend claims for adjustment/write off to management.
* Communicate with payers about re-filing claims that were underpaid due to plan/provider errors. Use tracking system to follow up on re-filed claims with plans to ensure complete resolution.
* Maintains productivity and quality results by following standard operating procedures outlines in the Staff Policy.
* Other duties as assigned and directed by team management.

* High school diploma, GED
* 1-2 years of experience in a billing and/or collections in medical insurance claim processing environment.
* Proficient in Microsoft Office Suite specifically excel and word.
* Excellent written and verbal communication skills
* Problem Solving and Organizational abilities
* Ability to work independently.
* Ability to work in a fast-paced environment.

Benefits, 401K, and Paid Time Off package, continuous learning, and development to support your HearingLife career.

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

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