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Product Introduction Technician
Brooklyn, NY
Job Description
Description
Are you a Product Technician that is looking to join one of the top companies within transportation industry?
Are you looking to further your career and grow?
Do you have experience in warranty troubleshooting, root cause analysis, and resolving technical issues?
If you answered yes to those three questions, then apply today!
Acara Solutions is seeking highly qualified candidates to work onsite with our customer in Brooklyn, NY. Interested?
Essential Duties and Responsibilities - Other duties may be assigned.
- Conduct warranty troubleshooting, investigation, and identification of root causes for train issues.
- Address issues with clients, suppliers, or customer, coordinating necessary repairs.
- Ensure proper and comprehensive documentation is completed for each repair.
- Collaborate with suppliers to address warranty issues.
- Download and interpret component logs; provide support to the materials team for logistical site assistance and manage inventory warranty claims.
- Assist Engineering in resolving Technical Issues (TI).
Here's what you will receive:
Pay rate: $28.85 - $42.30 per hour DOE.
Job Requirements
Required Skills / Qualifications:
- High School Diploma or GED
- Minimum of 3 years experience with proven experience in a similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and documentation abilities.
- Familiarity with interpreting component logs and addressing warranty claims.
- Collaborative approach and ability to work with diverse teams.
- Knowledge of logistics support and materials management is a plus.
Preferred Skills:
- Previous experience in a similar warranty technician role.
- Familiarity with customer products and systems.
- Technical proficiency in addressing warranty-related technical issues.
- Ability to work in a fast-paced and dynamic environment.
Additional Information:
- Upon offer of employment, the individual will be subject to a background check and a drug screen.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
3+ years
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