Health and Wellness Internship Scope of Work


Supervisor Name: Andrew Jones

Health & Wellness Team member Assignment: TBD

Internship Hours/Week: 15 hours per week, minimum

Supervision Meeting Schedule: Weekly

RESPONSIBILITIES:
Assist with client check-ins over the phone or through video calls (as preferred by the client)
In collaboration with Preferred Communities (PC) Casework Team, develop individualized plans with detailed action steps based on client needs; supporting clients with action steps such as exploring employment opportunities, assisting with referrals for additional support services, etc.

Provide direct client-centered casework activities such as contacting clients and external agencies to book and arrange public services and health care appointments; accompanying clients to appointments as needed for support
In collaboration with PC Team and Healthcare Benefits Navigators, develop Access HRA and NYC Housing Connect and other benefits navigation workshop materials; delivery of workshops to clients as needed

Support casework administrative tasks such as enrolling clients into database systems, uploading client documents, completing intake assessments and client agreement forms, accompanying clients to their appointments.
In coordination with Healthcare Benefit Navigators, support screening and enrollment activities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares, etc.
Keep thorough and accurate case file documentation in IRC's database
Keep all digital files up to date and create new digital client files as needed
Communicate client concerns and potential challenges to PC Casework Team Members/Healthcare Benefits Navigators