Manager, Clinical Operations for Behavioral Health Services (Pediatric Psychiatr
Neptune, NJ 
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Posted 11 days ago
Job Description

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Pediatric Psychiatry Collaborative program is an innovative state-funded grant program designed to ensure screening, assessment, diagnosis, and treatment of children presenting in pediatric primary care settings with behavioral health disorders. This is a key position in a state-wide initiative to expand mental health and case coordination in support of pediatricians. This program is composed of pediatrician screening and assessment, education, including guidance on behavioral health issues for parents and education for clinicians/staff at the practice sites and integrated care management between pediatricians, child and adolescent psychiatrists, and community mental health agencies.

This grant program provides a very unique opportunity. Behavioral professionals working in this program have the ability to help pediatric healthcare providers to combine both medical and psychiatric support. They have the ability to use clinical skills to help intervene and help pediatric patients to receive the support and care they need soon after symptomsappear rather than a reactive approach during a crisis.

Our behavioral professionals demonstrate our culture in the following ways:

  • Collaborative is in the name of the grant. Everything is collaborative; working with peers, pediatricians, families to give the best care for the children.

  • Creative - clinicians can conduct clinical intakes with theirown style/level of comfort, of course within regulations. It's a flagship program so creativity is a must in a lot of the work that they do.

  • Courageous - any ideas that any of the staff have can be suggested. Sometimes they are implemented. Opinions are always welcome for doing something better or more efficiently. Presenting at conferences helps people moving outside of their comfort zone.

  • Compassion is part of every interaction.

The Manager, Clinical Operations for Behavioral Health Services, in partnership with the Medical Director(s), is responsible for the administration of the several Behavioral Health programs and serves as Site Manager for their respective campus. The leader models behaviors that promote patient safety and patient/family satisfaction.

Responsibilities

A day in the life of a Manager of Clinical Operations for Behavioral Health Services at Hackensack Meridian Health includes:

1. Supports Clinical Program Managers in ensuring all rules and regulations, including NJ DMHAS/DCF regulations regarding outpatient mental health service and The Joint Commission regulations for Behavioral Health Services.
2. Responsible for all state contracting requirements. Serves as contact/liaison for all sub-contractors involved with the grant programs.
3. Collaborates with HMH legal and finance departments to ensure all contract documents, budgets and expense reports are completed and submitted per deadlines.
4. Reviews and develops program policies and procedures. Develops and standardizes policies as appropriate.
5. Maintains current knowledge of state/government regulatory standards and requirements. Maintains knowledge of standards in guiding all aspects of patient care.
6. Partners with the Medical Director(s) to ensure quality and safety standards are met at all times.
7. Provides solution focused response to programmatic and team member concerns.
8. Coordinates program development aspect of the strategic planning process in conjunction w/senior management team. Seeks opportunities for strategic growth. Promotes and builds alliances with campus and CTS management: Maintains Involvement in campus specific initiatives.
9. Participates in and promotes performance improvement activities. Involved in accreditation and licensing prep in conjunction with the clinical program managers and senior management team.
10. Participates in academic training programs as needed.
11. Responsible (with clinical program managers and senior management as appropriate) in the recruitment, development and supervision of team members. Creates and sustains an environment that fosters team member engagement. Establishes clear objectives tied to department and/or organizational strategic goals. Coaches, counsels and evaluates performance of direct reports.
12. Tracks, analyzes, and reports on relevant data and metrics as needed and/or requested. Develops, recommends and/or implements actions or process improvements as appropriate.
13. Other duties and/or projects as assigned.
14. Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

1. An earned Master's degree in Family Therapy, Psychology, Counseling, Social Work or other related field from an accredited college or university; and
2. Three years' experience in the provision of mental health services.
3. Two years experience in administrative, management or leadership role.

Licenses and Certifications Required:

1. LCSW, or LPC, or PhD, or PsyD, or highest licensure for degree earned.

If you feel the above description speaks directly to your strengths and capabilities, then please apply today!

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.


Meridian Health is committed to the principles of equal employment opportunity and affirmative action and will not discriminate in the recruitment or employment practices on the basis of race, color, creed, national origin, ancestry, marital status, gender, age, religion, sexual orientation, gender identity/expression, disability, veteran status and any other category protected by federal or state law.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Master's Degree
Required Experience
2 to 3 years
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