Overview Strong people manager who is responsible for performance of 3 Assistant Relocation Projects Managers.
Partner with several Facilities Managers to ensure onsite move / space management deliverables are efficiently executed.
Partner closely with Occupancy Planning, Space Planning, and Facilities Operations, as well as numerous cross functional teams to accomplish scope / deliverables at hand.
Oversee campus wide move activity including churn and large moves. Large moves can range from 500 to 2,000 at a time.
Manage all relocation activities on account of for specific projects; incorporating and creating "best practices"
Ensure all relocation activities are performed in a manner consistent with documented processes and in accordance with JLL's policies and procedures
Ensure operations manual is in place and updated (on account)
Provide a single point of contact for all relocation project activities for client, regularly update client with updates to scope, schedule, and budget as necessary
Facilitate and document project meetings with internal staff and key stakeholders to ensure responsibilities are communicated and understood by all concerned.
Participate in planning meetings hosted by the client, Occupancy Planning and other key stakeholders
Develop and implement relocation project plan and budget through collaboration with the facility manager, project manager and construction manager; as required Procure and manage move labor, including vendor/contractor RFP, bidding process, evaluate proposals and recommend selection of vendor/contractor
Determine the pricing for any non-baseline work requested (i.e. construction-related needs, furniture reconfigurations, people relocations that exceed baseline parameters, etc.)
Functions as a subject matter expert for a specific product or service.
Customer Experience Responsible for developing and implementing the detailed communication plan with client
Exhibit strong verbal communication skills at all levels of the client organization and across the extended project team
Meet or exceed client expectations by focusing on client goals and objectives and by holding the project team accountable while staying within scope, schedule, and budget
Identify and resolve critical client issues, or inform Team Lead/RMD when intervention is needed
Understand and adopt behaviors of the client culture; supervise JLL project team in following the same behavior
Keep client informed of project activities and seek client's cooperation and approval for implementation of any changes to the project plan
Leadership/Staff Management Provide career guidance and development for employees, including mentor recommendations, career pathing
Provide excellent onboarding, training, and team building
Actively support an environment of teamwork, cooperation, performance excellence and personal success
Participate in the individual performance management program and personal development planning for members of the team
Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s
Act as an ambassador for JLL, adopting and maintaining the firm's core values of Teamwork, Ethics and Excellence
Contribute to the "skill" development of other team members; motivate the team by demonstrating how their contributions affect project outcome
Recommend additional training and development of personnel
Conduct screening calls, interviews and hiring practices
Participate in new employee orientation and training, including setting up hiring "buddy" and setting up shadowing opportunities
Sound like you? To apply, you should have: College preferred, but not required, with at least 3 years experience in a corporate environment.
Minimum 3 years of supervisory experience in related field.
Proficiency in a range of information technology tools and platforms.
Strong analytical, organizational, and presentation skills.
Excellent written and verbal skills JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.