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BACKGROUND: Founded in 1933, the International Rescue Committee is a leading, non-sectarian, non-profit organization providing emergency relief, protection, rehabilitation assistance, resettlement services, and advocacy for refugees and victims of oppression or violent conflict. Domestically, our 28 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.
SCOPE OF WORK: The Intensive Case Management (ICM) Intern will work closely with the ICM caseworkers to assist with addressing clients' needs in their areas of vulnerability and helping them achieve their goals.
RESPONSIBILITIES:
*Attend intern orientation
*Assist with client check-ins (over the phone or in person, as appropriate)
*Assist with ICM client intakes and assessments
*Provide transportation to appointments and attend appointments with clients, as appropriate
*Communicate with community partners for the purpose of case coordination
*Explore community resources and assist with client referrals
*Assist clients on an as-needed basis (this may include collecting signatures, completing paperwork, delivering items to clients' homes, bill payment, mail checks, and navigating various systems, such as medical, mental health, education, transportation, benefits, etc.)
*Keep thorough and accurate case file documentation in the IRC electronic system
*Assist with organizing digital files
*Record hours and submit completed timesheet for each month via the IRC's online Volunteer Dashboard
Minimum Qualifications:*Be sensitive to the cultural and personality differences of the refugee clients. Respect their beliefs and values, which may differ from yours.
*Strong interpersonal skills and interest in working with the refugee community
*Ownership of a car, a valid driver's license, and car insurance
*Willingness to transport clients in your personal vehicle
*Willingness to be flexible and accommodating to client needs
This position is unpaid and reports to the Senior ICM Caseworker.
IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.