JOB SUMMARY:

The Account Director (AD) is a strategic partner for clients and internal teams, drives projects/tactics, and manages the workload and profitability of assigned clients. The AD serves as a leader of their internal team by providing guidance on tasks and mentorship for growth.

ESSENTIAL FUNCTIONS:

Client Management: Maintains strong client relationships while accountable for the success of day-to-day operations

Team Development: Supervises and mentor respective team, manage team expectations and identify strength and development opportunities for direct reports

Business Management: Displays forward thinking and identify opportunities for growth within scope of work

JOB DUTIES / RESPONSIBILITIES:

*For Specialty functions, see additional information (if applicable) in the box below.
Client Management:

• and budgets in collaboration with Project Management
• Successfully manages a brand through various stages such as launches, positioning, new campaigns, conventions with a special focus on managing detailed digital development projects
• Understands client category and proactively provides strategic recommendations and solutions
• Understands client budgets, scopes, and how to manage projects in partnership with internal teams
• Works closely with account management to demonstrate accountability for agency performance

Team Development:

• Understands the roles and responsibilities of direct reports
• Manages, motivates, and develops team through consistent mentorship
• Writes and delivers annual performance review for direct report(s)
• Defines performance goals for direct reports and implement plans for growth opportunities
• Works with senior management and HR to develop constructive solutions when challenged
• Delegates tasks to junior team members and provides direction on projects
• Participates in scoping and staffing discussions in partnership with internal teams
• Demonstrates competency in all junior level account responsibilities and provides coverage when needed

Business Management:

• Evaluates cross-functional team ideas for alignment to overall strategy and business objectives
• Comfortably taps IPG Health Network-wide subject matter experts and liaise with analytics, SEO, social media, and IT team-leads to develop client support solutions
• Identifies opportunities for organic growth and escalates to senior management, accordingly
• Identifies strengths and weaknesses on account(s) and recommends changes
• Collaborates as main point of contact for finance, project management, creative, strategy, medical, IT, social media, analytics, XD stakeholders
• Participates in strategic and medical discussions relevant to brand(s)
• Understands digital, media, social, and analytics
• Comfortable with the new business pitch process and participates as appropriate
• Uses agency resources creatively to support clients' business

EDUCATION:

DEGREE/DIPLOMA

AREA OF STUDY

REQUIRED/PREFERRED

Bachelor's Degree

N/A

Preferred

LICENSES & CERTIFICATIONS:

N/A

EXPERIENCE:

MINIMUM EXPERIENCE

AREA OF EXPERTISE

REQUIRED/PREFERRED

6+ Years

Professional Experience

Required

6+ Years

Relevant Industry Experience

Preferred

KNOWLEDGE, SKILLS, & ABILITIES:

* Healthcare and pharma advertising experience preferred, but not required

* Basic knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams)

* Excellent written and verbal communication

* Digital, media, social, and analytics knowledge

* Experience in managing a team

COMPETENCIES:

• Forward thinking
• Communication
• Strategic thinking
• Curiosity
• Problem solving
• Leadership

ADDITIONAL INFORMATION FOR SPECIALTY FUNCTIONS:

Choose an item.

• Candidate should be comfortable leading digital development projects and leading client-facing conversations addressing content management systems, web-development best practices, digital analytics, and digital paid media best practices.
• A track record managing expansive web-development projects is preferred.
• Experience managing multiple workstreams and projects on tight times is crucial.

OTHER INFORMATION:

N/A

STATEMENT OF UNDERSTANDING:

This Job Description is not a contract of employment but serves as a reference for your mutual understanding of the terms and conditions associated with the position.

Your role may vary from this description, and you may be asked to perform other duties or have additional responsibilities outside of what's outlined above. If you think that there are elements of this job description that are inaccurate, please speak with your manager and/or HR Partner.

There are three types of Employee Work Arrangements that classify where a person conducts work: In-Office, Hybrid, and Fully Remote. The amount of time an employee spends working virtually versus in person is dictated by their work arrangement classification, the demands of the role, the needs of the agency and their team, and a person's performance.

This job description is not intended to include modifications consistent with providing a Reasonable Accommodation.