FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with Jersey Central Power & Light, a subsidiary of FirstEnergy Corp [JCPL]

The New Business Developer Program Manager possesses a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person has strong talent for project coordination, driving accountability and delegation. The Program Manager is motivated by a desire to optimize productivity and nurture program success from inception to completion.

FirstEnergy takes pride in delivering efficient and effective solutions such as electrification, clean energy and advising through the energy transition across all FirstEnergy Utilities operating companies.

The Program Manager role can be sited at any FE location in New Jersey and is considered a hybrid position.

Responsibilities include:

• Working closely with external developers, engineering, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for NJ New Business and developer related inquiries.
• Managing schedules and driving project teams for optimal customer connections, and coordinate/delegate cross-project initiatives ensuring expected benefits to JCP&L.
• Identifying key requirements for cross-functional teams and external vendors.
• Developing and managing budget and timelines for projects and be accountable for delivering against established business goals/objectives.
• Analyzing, evaluating, and overcoming program risks, and producing program reports for managers and stakeholders while obtaining approval for scope/schedule/resource changes.
• Supporting the operation and maintenance of assets.
• Assisting with development of appropriate process standards and coordinating engineering support as needed.
• Supporting IT System Integration - including mapping protocols and work order closeout.
• Assisting with rate filings/reports including discovery responses and participating in preparation and delivery of semi-annual filing reports and presentations to Commission staff as scheduled to communicate program milestones related to customer inquiries.
• Supporting and partnering with NJ Design teams, including but not limited to participation in program teams, key FirstEnergy stakeholders such as Distribution Standards and others. Participation in industry work groups and all related processes (regulatory, policy, advocacy, business strategy, etc.).
• Assisting JCP&L in developing consistent longer-term strategies and plans that align with the Emerging Technologies Roadmap. Coordinating planning closely with Rates/Regulatory, Long-Range Planning, and Distribution Support.
• Providing support for developing communications plans and ensuring visibility of assigned programs internally across NJ, as well as externally with all stakeholders.
• Providing support to resolve supplier issues through involvement with corporate affiliates.
• Assisting with presentations to leadership and external stakeholders on program justifications and program updates.
• Consistently anticipating customer needs and delivering high quality results.

An employee hired at the Distribution Program Manager V level will be expected to perform all of the above responsibilities with more proficiency, and in a more independent manner. Further, the Distribution Program Manager V level employee will be assigned additional responsibilities related to those above.

Qualifications

• Bachelor's degree in Engineering Technology, Business, Finance, Project Management, or related discipline and minimum 5 years related utility distribution experience are required.
• In lieu of a degree, High School Diploma / GED and minimum 7 years related utility distribution experience are required.
• 5 years of project management experience or the equivalent is required.
• Exceptional skills in leadership, time management, facilitation, and organization
• Outstanding knowledge of change management principles and experience in managing stakeholders and driving accountability through peers
• Working knowledge of digital marketing
• Gain knowledge of company's practices and standards for engineering construction and maintenance of distribution lines
• Able to communicate complexities to individuals across business units
• Persuasive and professional in verbal and written communications with multiple constituencies including employees, customer, and stakeholders
• Ability to develop creative solutions and resolve operational issues while working through and seeing past today's challenges to develop and implement new programs.
• Gain knowledge of Work Management Tools (GIS View, CREWS, SAP), Outage Management System (Power On), Transmission Outage Databases and Planning & Protection Programs (CYME DIST, CYME TCC, LFDMS, RSS and CASCADE)
• Strong attention to detail and analytical ability
• Proficient in use of computers and PC based applications including and Microsoft Office Suite
• Excellent interpersonal skills, strong written and verbal communication skills and strong analytical ability are required.
• Able to work independently, as well as collaboratively, with multiple departments in multiple locations.
• Willing and able to support travel to various company locations (including overnight travel) as needed.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team