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Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
As the SVP of the Optimum Market Structure, you will act in a General Management capacity to deliver areal level financial, subscriber and operating goals. This senior leader will serve as an influential leader throughout the organization, collaborating cross functionally to drive area performance and with a focus on best-in-class employee experience and customer experience. This role will report to the President of Consumer Services.
- Strong leadership in a highly matrixed organization structure, effectively collaborating with executive leadership, network services, sales, marketing, government affairs, and other key partners
- Oversight for a direct team that has a deep understanding of the local market consumer trends and partners with cross functional team to tailor local go to market strategies and drive front line performance in respective area
- Drive community engagement in partnership with cross functional team to maximize investments and impact
- Lead a team that will oversee regional performance, engage in local activities that align to company objectives and be responsible for evangelizing and influencing in a matrixed environment
- Responsible for executive level updates/scorecards/KPIs through a regional lens to combat subscriber loss/proactively manage churn, penetration rates, and identify opportunities for positive gains within the market
- Establish market specific business case/strategy to ensure and plan for strategic investments that yield a meaningful return on local market KPIs and best use of resources
- Partner with sales, marketing, and government affairs on delivering across multiple sales channels, reviewing marketing programs, and building outreach in the community through gross roots and event sponsorship
- Serve as a key stakeholder with sales, marketing, and product on competitive intelligence on promotional offers and network expansion(s) of our competitor's footprint into our local market(s)
- Drive a passionate and winning attitude throughout the organization with a focus on employee engagement with the local teams
- Establish a culture of action, urgency, and discipline, with continuous data-driven decision making and performance measurement (both with direct team and throughout the organization)
- Ability to rapidly learn and influence leadership team across the Altice USA's Optimum footprint to be visible and hands-on to both employees and customers
- Ability to regularly be present in Altice USA Headquarters in Long Island City, NY, while also regularly being present in the Optimum field across 21 states; Travel required
- 15+ years experience sales/marketing/business focused capacity within broadband, mobile, cable industry or similar regulated B2C/home-oriented business required
- Minimum of 10+ years of operational leadership and/or business performance transformation experience with a proven track record of consistent delivery against business plans and targets strongly preferred
- General Management (P&L leadership) experience required
- Strong ability to develop strategy/business case and tactics, with a disciplined project management orientation
- Proven experience building a culture of data-driven decision-making, action, and delivery
- Experience managing across a diverse and highly distributed footprint strongly preferred
- Excellent communicator with a confident and collaborative style and adept at aligning internal and external stakeholders towards common goals
- Strong interpersonal and influencing abilities, particularly when influencing others who are not in your organization
- Strong bias for action and data-driven decision-making
- Proven executive presence, strategic capabilities, effective collaborator, and superior influencing skills
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $242,760.00-$346,800.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace