Assists the Branch Service Manager (BSM) in providing the operational, control and service delivery functions performed in assigned branch location in support of the Regions and Areas located in the office. Will function as BSM in their absence. May also coordinate with centralized processing and other service departments to insure timely resolution to customer inquiries. Insures high quality service delivery to all customers who interact through a branch office. Must be fully proficient in new accounts.
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Experience:
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