Enters and delivers guest wake up calls. Offers a follow up wake up call. Enters reservations via fax, email, and as per management. Disseminates information to guests about the property and local area. Sends and delivers guest faxes. Performs Concierge duties as required. Answers incoming phone calls, routing as needed. Processes reservation calls; checking availability;

Responsible for ensuring compliance with regulatory Policies & Procedures in order to safeguard the Company's assets. Oversee training, counseling and supervision of direct reports and Policies and Procedures. Promote superior customer service. Qualifications Must have two years of Supervisory and coin/currency handling experience. Must be extremely numbers oriented and c

Makes necessary adjustments to flat and fitted items. Performs other sewing and related duties as assigned by management. Performs light maintenance sewing chores on employee uniforms or other linen fabric such as button replacement and mending of torn articles. Presses garments as required. Makes alterations by utilizing industrial power sewing machine and/or hand stitch

To provided world class Guest Service in a prompt and responsible manner. QUALIFICATIONS (Include equipment knowledge/use) Able to work in an world class service environment, in a friendly upbeat manor Must possess knowledge of beverages, both alcoholic and non alcohol Must be able to multi task and work successfully with little to no supervision. Must present a professio

ESSENTIAL FUNCTIONS Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Perform basic maintenance tasks as assigned. Assist with repairs and preventive maintenance tasks and projects as assigned. Perform deep cleaning tasks and special cleaning projects. Clean all slot machines, floors, windows, walls, stairs, and

Attracts, develops, and retains new player patronage through personalized service. Assists in the development of programs to increase player worth while staying with established comping guidelines. Represents management at special events. Greets and hosts customers maintaining a high standard of courtesy, friendliness, and a hospitable attitude. Assists customers in follo

Responsible for providing exceptional guest service to our internal and external guests. Positively affects interactions with guests and has the resiliency to deal with difficult guests in all types of business conditions. Provides complimentary to players for free play, food and beverage based on company policy. Reviews and monitors all current marketing promotions throu

As a Table Games Manager, you will oversee the day to day operations of the Table Games Department in accordance with applicable laws and Company policy. The primary responsibilities include, but are not limited to, managing guest relations, personnel, and regulatory compliance. Duties and Responsibilities Foster an environment that embodies Bally's Born to Entertain phil

Prepares tableware for washing, i.e., scrapes plates, pre soaks silver, places all items to be washed in their proper rack. Sets up dishwashing machine, i.e., drains closed, tanks filled, temperatures at correct level, detergents at proper level. Washes dishes and then stacks and stores china in appropriate kitchen area. Thoroughly cleans dishwashing equipment and working

Opening/Closing cage staff and properties Ensure that all main banks and cashier banks are opened, closed and verified daily in accordance with gaming regulations and make sure there is a smooth transition between shifts Supervision Observe, assist and report on the frontline bankers and cashiers. Supervisors must help the frontline accomplish their daily duties Coach, Tr

Attain yearly sales goals and communicating progress to goals and strategies/tactics to reach revenue targets with Management Proactively identify and call on decision makers to build sales opportunities and pipeline Call on decision makers in a consultative sales role and must be able to communicate the Stadium + Bally Live value proposition Develop new clients and manag

Plan, manage and execute online marketing and media strategy, designed to maximize client business/marketing objectives Day to day contact for prospective and active clients; able to build strong client relationships while executing upsell and cross sell to organically grow the business Accountable for each assigned marketing/media project and each phase (directly or indi

ESSENTIAL FUNCTIONS Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Monitor staffing levels to ensure budgetary compliance. Participate in interviewing and selecting new team members and train and develop team members. Issue disciplinary action as needed. Assign work to team members and monitor for timely and

ESSENTIAL FUNCTIONS Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Collect money collection cans from all assigned slot machines, bill validators, change machines, and/or table games boxes, and replace with empty cans. At all times, maintain control of all casino assets. Follow all procedures for collection, cou

As a Shift Manager Cage, you will manage all cage operations. In addition, you will ensure the team adheres to company and state policies and regulatory requirements. Duties and Responsibilities Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun filled, entertaining atmosphere Enthusiastically promote Bally's customer centric cultur