Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand offs, and empower customers to self serve Leverage and manager overall customer metrics, which include customer usage data, health indicators (discounts cr

Major Responsibilities of the Position Install, maintain/repair, remove, rearrange, program, test and troubleshoot residential/small business products and services, including but not limited to POTS, HSI, Networking and fiber from the cross connect or serving terminal into the customer's premise. Set up, reconfigure, maintain, and troubleshoot customer's wireless/wired ho

A self motivated, proactive enterprise sales leader with a strong track record of developing winning teams who regularly meet or exceed sales and revenue targets A leader who successfully executes on revenue growth and sales strategies cross selling Lumen's products and services and strategically upgrading defined accounts. Accountable for impeccable funnel and deal manag

Designing , installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to

Provides leadership to team for complex conceptual and tactical solutions to customers networking requirements. Manages a work queue of provisioning orders, meets metric performance for all tasks, and completes designs/configurations on time and with accuracy. Processes orders according to SLAs, On Time Performance and quality standards. Responsible for giving guidance on

Install, maintain/repair and test residential/small business telecommunication service and broadband products such as POTS, HSI, Networking, VDSL, Fiber to the Home. Enable the wireless/wired network on company approved modems/routers. Connect wires and cables to terminals and attach/detach various kinds of hardware to wires, cables, buildings, poles and inside facility.

Develops and implements strategies and executes those tactical efforts necessary to maximize financial statement tax benefits, increase after tax cash flows, or mitigate tax exposures. Develops and implements strategic tax planning ideas and opportunities that will minimize the impact of income taxes on the Company's bottom line through effective planning, audit managemen

Define and communicate the technical vision, strategy, and architecture for the Wholesale product portfolio. Analyze potential opportunities and emerging technologies to formulate the set of scope from a business perspective that a product project needs. Evaluate technology and innovation opportunities for the Wholesale segment. Collaborate with product managers to articu

Assign and track complex projects and processes within budgetary and scheduling guidelines. Travel between construction sites, working in outdoor environments, and conduct pre construction meetings with multiple contractors and municipality inspectors. Validate construction progress and perform post construction audits. Open telcofield equipment to validate proper install

Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to O

Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to O

Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to O

Assign and track complex projects and processes within budgetary and scheduling guidelines. Travel between construction sites, working in outdoor environments, and conduct pre construction meetings with multiple contractors and municipality inspectors. Validate construction progress and perform post construction audits. Open telecom field equipment to validate proper inst

Help oversee the investment options in the 401(k), which are custom, white label funds that CIM designs and manages, and include active multi manager core funds, passive core funds, and multi asset class target date funds. Assist in the management of custom target date fund portfolios, including setting strategic asset allocation, evolving the glide path, rebalancing, mon

Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to O