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Achieve and maintain a high level of customer service and satisfaction. Train, coach, motivate and develop Branch personnel in required skills to achieve service quality goals and compliance with operational procedures. Manage branch staffing/scheduling for appropriate coverage, monitor dress code compliance and attendance. Ensure proper reporting through eTime. Assess performance and complete per
Posted 1 day ago
include but are not limited to Prepare and mail required regulatory disclosures. Order appraisal and flood certification, and retrieve and review same. Score application via automated underwriting system and carefully review decision results. Communicate with applicant, Home Loan Consultant, and/or Home Loan Assistant to request required documentation. Verify accuracy of information upon receipt a
Posted 1 day ago
include but are not limited to Obtain and monitor various loan portfolio reports, such as Maturing Loans, Past Due Loans, Annual Reviews and proactively assist lenders with requisite action plans. Ensure that the bank is in possession of current financial information and that the information has been properly analyzed and on file and that proper and complete credit files are on hand. Manage and tr
Posted 1 day ago
include but are not limited to Supervise daily activities of the NJ Commercial Loan Operations team with full responsibility for servicing a portfolio of over 9000 loans totaling 11.5 billion dollars. Delegate tasks to staff, monitor productivity and quality and ensure all daily work is processed accurately and timely. Prepare and distribute various managerial reports requested by the Line of Busi
Posted 1 day ago
include but are not limited to Create, launch and execute marketing journeys/campaigns in Journey Builder for Email & SMS campaigns, and integration across landing pages, websites, and other marketing channels. Create A/B and multivariate testing based on criteria such as segmentation, offer, offer presentation and creative. Measure and report performance of all digital marketing campaigns and ass
Posted 1 day ago
include but are not limited to Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. Ability to present a confident and professio
Posted 2 days ago
include but are not limited to Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. Ability to present a confident and professio
Posted 3 days ago
include but are not limited to Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. Ability to present a confident and professio
Posted 3 days ago
include but are not limited to Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. Ability to present a confident and professio
Posted 3 days ago
include but are not limited to Provide exceptional customer service and assist in coaching branch staff in delivering excellent customer service in accordance with Valley's mission statement. Meet with customers to analyze financial needs and maximize sales opportunities. Sell all bank products and assist with other service needs. Meet customer expectations and achieve service quality standards. O
Posted 3 days ago
include but are not limited to Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. Ability to present a confident and professio
Posted 3 days ago
include but are not limited to Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. Ability to present a confident and professio
Posted 5 days ago
include but are not limited to Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. Ability to present a confident and professio
Posted 5 days ago
include but are not limited to Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. Ability to present a confident and professio
Posted 5 days ago
include but are not limited to Communicate consistently with the bank's customer base in delinquent status to discuss and resolve their accounts to the department/bank's satisfaction. Skip trace to obtain information to locate customer and/or collateral through low level investigation. This includes researching credit reports, Accurint, credit applications and internet sites as warranted. Trouble
Posted 6 days ago
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