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Enhances existing systems by analyzing and identifying areas for improvement/modification Manages the integration of hardware, software and customer back end solutions Maintains systems by monitoring, identifying and correcting software defects Assists with writing deployment and operational documentation Collaborates closely with other team members in a virtual work envi
Posted Today
Own program and project delivery of Avaya and partner based technologies for Avaya's clients, focusing on Scope, Schedule, Risk, Issue and Communication Management. Manage the quarterly close, documenting the percentage of completion of all projects under management and certifying the revenue results through Avaya's SOX compliance process. Drive revenue growth and margin
Posted 6 days ago
Develop new wave sales offers around Security, Cloud, Big Data or CPaaS. Successfully conceptualize, design, launch and drive $20m of incremental sales through all available channels. Build and launch campaigns and tools with the Avaya teams to drive future pipeline. Be a thought leader, writing White Papers and social content. Evangelize and personify a consulting led bu
Posted 7 days ago
works as a trusted advisor with the customer in identifying business problems and use cases across multiple communication technologies including Social Media, Async Messaging, Video, Chat, Email, SMS, and Voice. provides thought leadership in the strategic design process and translates business needs into technical systems solutions, preparing technical documentation for
Posted 7 days ago
Contribute significantly to client satisfaction and interface with clients with defined tasks. Customer communication and satisfaction are the highest priority. Manage Incident, Problem and Change Management requests remotely to Global Avaya Managed Service and Cloud accounts meeting SLA compliance. Follow prescribed escalation policies to ensure customer outages are reso
Posted 8 days ago
Technical oversight for development, implementation, troubleshooting and migration of Avaya OCP, OCPfG, CC and UC solutions. Team leader role on a project with the ability to guide customer and cross functional internal/partner teams for Cloud Architecture, Design and Project planning. Ability to work independently and in the team environments as well as with discipline i
Posted 8 days ago
leads a project team of consultants and engineers to design and deploy omnichannel solutions for enterprise contact centers partners with leadership peers in Enterprise Architecture, Unified Communications, and Testing practices to provide a cohesive deployment plan works as a trusted advisor with the customer in identifying business problems and use cases across multiple
Posted 8 days ago
Responsible for the definition, design and leadership of the development of end to end custom applications for large Avaya customers in North America; Provide solution selling support by analyzing customer needs, proposing a software solution, executing presentations and software demonstrations. Performs the gathering and documentation of functional and non functional req
Posted 8 days ago
Applications are developed for Avaya Experience Portal, utilizing Orchestration Designer and JAVA in a SIP environment. The candidate will develop, test and document multiple application within project scope and deadlines. ABOUT THE REQUIREMENTS EXPERIENCE Experience (7+ years) developing, maintaining and administering both Oracle and Microsoft SQL Server databases. SKILL
Posted 9 days ago
Responsible for managing 3 5 alliance partners Responsible for supporting 1 2 area sales leaders Developing regional "go to market" programs and supporting product launches for specified third party ecosystem Drive customer facing co sell engagements with the Avaya and 3rd party alliance sales teams Work with Avaya Legal and Commercial Management on designing the third pa
Posted 10 days ago
Write and execute test plans / test cases Participate in agile activities, including daily standup, sprint planning, and sprint review meetings Validate functional and non functional requirements Define automation strategies Develop test scripts Timely communicate risks and deviations ABOUT THE REQUIREMENTS Expertise in testing techniques, like black box testing, white bo
Posted 13 days ago
Avaya
- Morristown, NJ
Work with Avaya's innovators to identify strategically important innovations. Take a leading role in invention disclosure meetings and invention harvesting sessions. Develop and review evidence of use of Avaya technologies by third parties. Manage patent licensing, divestiture, and acquisition matters. Conduct patent landscape and portfolio analyses. Manage Avaya's patent
Posted 14 days ago
Develop a global go to market plan, including market analysis, customer segmentation, financial modelling and value propositions, as well as associated solution, marketing, enablement and launch plans to execute on the go to market plan. Research, understand and verify trends, requirements and opportunities that are top of mind in this area, and align this to how Avaya ca
Posted 15 days ago
Oversee Avaya OneCloud platform design and strategy for enhancing the customer & Partner experience across all digital touchpoints on the customer journey Develop and maintain a product roadmap that has measurable success metrics. Ensure continual alignment with business priorities through frequent communication with stakeholders Be an evangelist for OneCloud CCaaS custom
Posted 15 days ago
Contribute significantly to client satisfaction and interface with clients with defined tasks. Customer communication and satisfaction are the highest priority. Manage Incident, Problem and Change Management requests remotely to Global Avaya Managed Service and Cloud accounts meeting SLA compliance. Follow prescribed escalation policies to ensure customer outages are reso
Posted 15 days ago
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