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Ultimately in command of the vessel at all times Directly supervises the 1st Officer, Deckhands and other crew members in all areas of Marine Transportation Safety, Security, and Training. Routinely conduct Watch Quarter Station Bill Emergency Drills in accordance with US Coast Guard regulations Routinely conduct Safety Meetings in conformance with HCE policy, to ensure a routinely efficient and s
Posted 17 months ago
Responsible for getting underway, mooring, anchoring, handling lines, and bridge operations in all weather conditions Perform lookout duties while underway, including watching for other vessels and monitoring the waterway for potentially unsafe conditions Assist in boarding and disembarking of passengers and monitoring passenger & crewmember safety issues on the boat. Assist the Captain in ensurin
Posted 17 months ago
Provide upscale customer service, answering questions and creating customer delight Sell food, drinks, and audio devices register sales, accept cash payments, make change, issue receipts Set up daily menu items displayed, prepare equipment, food, drink, and floor set up. Stock inventory of vessels, organize and maintain inventory, and submit daily inventory report to Concession Manager Receive and
Posted 19 months ago
Assign, direct, supervise, train, and manage staff in their work duties Move throughout the vessel to monitor and take corrective action to ensure food quality and service standards are met Regularly review and evaluate the degree of customer satisfaction of the passengers Resolve guest disputes Responsible for all shift meetings & floor plan details Ensure sanitation & safety standards and place
Posted 19 months ago
Install, maintain and repair heating, ventilation, and cooling units. Diagnose and repair of electronic, mechanical and electrical components of these systems Select, purchase and specify equipment and materials to maintain the HVAC systems and meet regulatory requirements Maintains proper support and good working order of units to ensure compliance with all applicable regulations for NY State and
Posted 19 months ago
Ticket Agent Do you share Hornblower's passion for providing amazing experiences? If you're all about customer service and thrive on teams where communication, creativity, and cooperation are encouraged, this may be the place for you. As we say at Hornblower, why work when you can cruise? Hornblower New York is seeking motivated and friendly individuals to join our New York City team! Position Spe
Posted 19 months ago
Open and close Ticket Office and maintain a clean, safe and orderly work environment Count money in cash drawers at the beginning and end of the shift and ensure amounts are correct and that there is adequate change Prepare cruise summary, materials, boarding reports, reservation lists for cruises, and reconcile revenue at the end of the day Lead by example while performing all ticket agent job du
Posted 19 months ago
Cook/Line Cook/Prep Cook Do you share Hornblower's passion for providing amazing experiences? If you're all about customer service and thrive on teams where communication, creativity and cooperation are encouraged, this may be the place for you. As we say at Hornblower, why work when you can cruise? Hornblower New York is seeking experienced Cooks to join our New York City Team! Successful candida
Posted 19 months ago
Dishwasher Do you share Hornblower's passion for providing amazing experiences? If you're all about customer service and thrive on teams where communication, creativity and cooperation are encouraged, this may be the place for you. As we say at Hornblower, why work when you can cruise? Hornblower New York is seeking experienced Dishwashers to join our New York City Team! Dishwashers will be respon
Posted 19 months ago
Perform routine maintenance and inspections Diagnose mechanical problems and determine appropriate repair work Maintain logs and follow up reports Perform tasks independently with limited / no direction Desired background Four year apprenticeship program or approved equivalent as a marine mechanic; US Coast Guard Machine Engineer License desired; not required Familiarity with main propulsion and a
Posted 19 months ago
Organize and participate in sales missions Conduct outbound focus sales calls (domestic and international) Attend tradeshows (domestic and international) and networking functions Interact with potential clients and maintain relationships with current clients Respond and follow up on inquiries, online and/or by phone Develop, update and maintain a client database Develop collateral materials with t
Posted 19 months ago
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