Identify trends and potential problem sources by reviewing incident and problem analysis Prevent the replication of problems across multiple systems Review the efficiency and effectiveness of the problem control process Monitor the effectiveness of error control and make recommendations for improvements Update the knowledge base Prevent recurrence of issues by identifying

Manage on premise implementation of BMC Helix ITSM 21.x or higher in a containerized cluster for 3 separate environments Troubleshoot incidents and problems with the Helix System as needed Create foundation data structures based on customer organizational and support structures Perform foundation data updates Review logs and system performance following established proced

This role is critical in delivering the clients promise of creating the best customer experience. Apart from cloud migration and associated cloud tools you will get exposure to our CI/CD deployment infrastructure, Agile development tools and procedures, relational (and non relational) database technologies, and technology leadership opportunities. We can facilitate w2 and

Develop across the full stack of Web technologies Java, JavaScript, Angular.js, HTML, and CSS. Work in a Scrum based, Agile development process that is light on documentation and meetings and heavy on coding. Translate requirements/stories and mock ups into fully functional features by working closely with the implementation project team. Configure the Application UI and

Supports team efforts to configure and maintain packaged software applications across multiple areas of the application. Maintenance may include support of end users in business specific areas or processing, reconciliation and reporting within the system. Perform necessary investigation, analysis and evaluation to determine feasibility of implementing new functionality to

Track and move forward multiple editorial projects, including Article updates New video production Manage multiple freelance writers responsible for updates and new content production. Ensure all content adheres to Staying Sharp and AARP editorial guidelines. Prepare content for OGC review to ensure compliance and accuracy. Quizzes and polls New articles on Staying Sharp

Once every 2 3 months support server infrastructure in a 24x7 on call escalation capacity as part of a team rotation. Install and configure vCenter Server. Configure, manage and maintain ESXi cluster servers. Setup and configure HA, vMotion and DRS. Configure Datacenters, clusters, resource pools, VM's and virtual switching. Monitor health of VMs operating in various data

Provide comprehensive support for secure messaging technologies, including PGP, TLS, IRM, and S/MIME. Manage and troubleshoot issues within Microsoft Exchange and M365 environments. Handle multiple priorities and tasks effectively, ensuring timely resolution of issues. Communicate effectively with staff and customers, both orally and in writing. Troubleshoot complex issue

Designing, coding and debugging applications in various software languages. Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis Object oriented Design and Analysis (OOA and OOD) Software modeling and simulation Front end graphical user interface design Software testin

The Technical Lead will primarily support the company's Adobe Experience Manager and associated applications. This includes managing the application assets and directing the development efforts. The Technical Lead will partner with the Product Managers, Solution Architects, Business Analysts, and development staff to analyze application changes or modifications and confir

Coordinate and manage select activities across multiple technology workstreams for assigned projects. This may include select phases of a project, or all phases of delivery. Liaise with stakeholders to identify scope, dependencies, and technology solutions to address requirements. Partner with QA resources to manage all phases of testing, including unit testing within Spr

Utilize E2E testing stack TypeScript, and Cucumber, write both manual and automated test cases/scripts and execute them in all phases of the software development life cycle. Manage and enforce detailed accessibility, analytics, and functional requirements while collaborating with Product, Design, and Development partners to ensure quality standards are met for all require

Design and write high quality, secure code using OOPS and advanced Java. Develop and deploy secure, performant, reliable, resilient distributed applications on public cloud. Design and implement distributed software components compatible with public cloud. Automate repetitive tasks, tests, and manual activities using scripting languages. Monitor system health and performa

Perform Strong Oracle PLSQL development to support reporting projects for senior stakeholders and also for high visibility projects in support of high level customers where white glove service must be provided quickly, accurately, and efficiently Develops the most complex and business critical software solutions, utilizing appropriate software engineering processes either

Develop comprehensive Zero Trust policies, procedures, and technical documentation tailored for software products. Define and document Zero Trust maturity levels specific to the company's software development processes. Create detailed reports on software security posture, including key findings, risks, potential roadblocks, and compliance specific recommendations. Develo