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Work together with the head of retail operations, to act as the retail operations liaison by timely responding to retail branch inquiries on a number of diverse topics including, but not limited to, guardianships, powers of attorney, trusts, and deceased items. Work with the retail operations group to track claims and elevate matters that require further attention to the Legal Department, Consumer
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The VP, Fedwire Payments Manager is responsible for the direction and operational support of all fund transfer related activities and processes. The incumbent manages, reviews and oversees the operational functions for Apple Bank’s, Wire Room ensuring compliance with all established federal regulations including OFAC, BSA/AML, and Dodd Frank. The VP manages the workflow of the Wire Room, ens
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Provides exceptional customer service by engaging clients in a friendly and professional manner. Handles all aspects of teller operations. Processes transactions accurately, efficiently and in accordance with established policies and procedures. Establishes, retains, and deepens relationships with existing and potential customers to achieve team sales goals and provide quality customer service. Su
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Performs basic financial transactions, including but not limited to check cashing, withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provides exceptional customer service in a prompt, efficient and courteous manner. Responds to customer inquiries and resolves routine issues, escalating complex problems to more experienced staff members. Develops basic knowl
Posted Today
Performs basic financial transactions, including but not limited to check cashing, withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provides exceptional customer service in a prompt, efficient and courteous manner. Responds to customer inquiries and resolves routine issues, escalating complex problems to more experienced staff members. Develops basic knowl
Posted Today
The primary purpose of this job is to provide prompt, friendly, courteous and efficient service to depositors through the process of all transactions; to recognize customers' needs and refer them to the appropriate person. Provide accurate and timely daily settlement of cash and related items. Requirements The qualified applicant must have previous cash handling experience. Previous retail bank e
Posted Today
Supervises the day to day operations of the teller line by delegating and monitoring work assignments; provides necessary resources that allow tellers to develop the knowledge and skills necessary to be successful in their positions. Provides technical guidance to staff regarding customer service, operating and regulatory procedures. Cross trains teller staff to assist with additional tasks. Ensur
Posted Today
Supervises the day to day operations of the teller line by delegating and monitoring work assignments; provides necessary resources that allow tellers to develop the knowledge and skills necessary to be successful in their positions. Provides technical guidance to staff regarding customer service, operating and regulatory procedures. Cross trains teller staff to assist with additional tasks. Ensur
Posted Today
Supervises the day to day operations of the teller line by delegating and monitoring work assignments; provides necessary resources that allow tellers to develop the knowledge and skills necessary to be successful in their positions. Provides technical guidance to staff regarding customer service, operating and regulatory procedures. Cross trains teller staff to assist with additional tasks. Ensur
Posted Today
Supervises the day to day operations of the teller line by delegating and monitoring work assignments; provides necessary resources that allow tellers to develop the knowledge and skills necessary to be successful in their positions. Provides technical guidance to staff regarding customer service, operating and regulatory procedures. Cross trains teller staff to assist with additional tasks. Ensur
Posted Today
Supervises the day to day operations of the teller line by delegating and monitoring work assignments; provides necessary resources that allow tellers to develop the knowledge and skills necessary to be successful in their positions. Provides technical guidance to staff regarding customer service, operating and regulatory procedures. Cross trains teller staff to assist with additional tasks. Ensur
Posted Today
Processes teller transactions that range from routine to advanced, including check cashing, larger withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provides exceptional customer service in a prompt, efficient and courteous manner. Utilizes strong knowledge of Bank products/services to effectively assist customers; identifies sales opportunities, promotes s
Posted Today
Processes teller transactions that range from routine to advanced, including check cashing, larger withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provides exceptional customer service in a prompt, efficient and courteous manner. Utilizes strong knowledge of Bank products/services to effectively assist customers; identifies sales opportunities, promotes s
Posted Today
Participates in IT and corporate lead initiatives. Coordinates efforts to isolate and resolve network and security related issues. Researches new technology and evaluates viability to meet or exceed business requirements and goals. Leads network infrastructure and security remediation activities. Responsible for the design, deployment and document of network infrastructure to support 80+ locations
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Perform initial analysis of network issues, resolving/escalating as needed. Provide Tier1 and Tier 2 infrastructure/desktop technical assistance, support and analysis for incoming requests through the bank's online service & request tracking system both remotely, over the phone and/or in person; Triage, Resolution/Follow Up with clear documentation of progress Serve as lead on various pr
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