The Company:

AFR Furniture Rental has grown to be one of the nation's largest independently owned companies because we care about the people who make AFR great. If you're looking for a workplace where you can apply your skills, learn new ones, and go to work every day with purpose and drive, we want to hear from you. With offices and warehouses across the country, we offer a wide variety of career opportunities and welcome anyone with a passion for our industry to apply.

The Position: Have a knack for solving problems and love working with people? We are looking for a strong leader to manage the warehouse operations in our New Castle, DE location. To work with us, you must successfully pass a Drug/Alcohol Test and Criminal Background Check.

Basic Function: As Operations Manager, you will have full responsibility for all Branch Operations, reporting directly to the Regional VP. The ideal candidate will possess strong leadership skills, have excellent communication skills, and a strong desire to thrive in a fast-paced team environment. This position is for a hands-on, take-charge individual who can satisfy the administrative & physical aspects of the role while directing teams in the warehouse and on Job sites.

We require a minimum of 1 year of previous Furniture Operations Management experience. This can be a background in Moving & Storage, Commercial Office, Retail, Relocation or other related industry.

Responsibilities:

• Manage team members inside our warehouse that are,
  • Picking orders and processing them for delivery (inspect the furniture to see that it is in good rental condition prior to loading on our trucks)
  • Inspecting and triaging furniture that is returned from rental to ensure that it is in optimal condition before placing it in our rental-ready area.
  • Manage drivers who are delivering furniture to customer locations.
  • Work onsite at delivery locations with teams while managing the delivery and installation process.
  • Interact with customers onsite to ensure our teams are placing furniture in their designated areas.
  • Implementation, compliance, and management of OSHA & Safety Program
• Scheduling of manpower according to the workload
• Managing overtime and temp labor according to the budget and workload
• Managing and tracking all warehouse expenses
• Monitor/Create transfers and ensure they are pulled/prepped in a timely manner (while working with warehouse managers)
• Shuttle scheduling
• Route trucks for the next day's runs
• Inspect the quality of the product in Triage and that pulled for orders.
• Sales/Ops calls
• Performance reviews
• Manage employee time off/vacation time requests

Qualification/Skills

• Positive language and active listening skills.
• Great problem-solving skills. (Negotiation skills a plus)
• Excellent writing and phone communication.
• Basic aptitude for reading and math.
• Leadership, delegation, and teamwork skills.
• Willingness to learn and succeed.
• Must have transportation to and from work.
• Education needed: High School Diploma required, bachelor's degree or equivalent experience preferred.
• Computer proficiency with Microsoft products & Cloud based Apps

We offer the following benefits:

• Excellent Medical, Dental, and Vision benefits.
• Life, AD&D, and Employee Assistance Program at no cost to the employee.
• Flexible Spending (FSA) and Dependent Care Account.
• Additional Supplement Benefits include Short Term Disability, Accidental, Whole Life, and Term Life coverages.
• Vacation and PTO.

AFR has five divisions including Residential, Commercial, Special Events, Trade Show, and Clearance Centers with 27 distribution centers across the United States. At AFR, we value teamwork. To us, teamwork is about creating an environment that elevates and encourages everyone on the team from Executives and Support Staff to Sales and Operations to shine. It is about building a community where we all thrive.

AFR Furniture Rentals provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. AFR Furniture Rentals complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

AFR Furniture Rentals expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of our employees to perform their expected job duties is absolutely not tolerated.

AFR Furniture Rentals will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.