Essential Functions Oversees and participates in the management of technical services for products sold as well as the services throughout the United States with primary focus in the Central region Provides hand’s on assistance to resolve technical problems that may occur with the projects Develops and maintains customer satisfaction levels of 95% Good and Excellent through the management of

Essential Functions Interacts with ConvergeOne’s largest customers and co selling with the existing National Account Managers Serves as resource by the ConvergeOne sales teams for their leadership in tough competitive situations while working with Genesys on joint opportunities Partners with the ConvergeOne and Genesys sales team by providing deep CX transformation empowerment for clients In

Works with customers in planning and designing highly successful UC environments Works with customers to align technology to their business opportunities and needs in context of their communications platform strategy Utilizes experience delivering consulting engagements, working with distributed sales teams along with deployment team members. Possesses a command of the voice technologies and other

Essential Functions Analyzes customer needs, issues and interests to formulate a strategy that will achieve business objectives Prepares design, support, and management of recommended solutions Provides live demonstrations for customers and sales teams Strives to ensure a high market share of products and services by providing direction and information on the products and related services to custo

Essential Functions Analyzes customer needs, issues and interests to formulate a strategy that will achieve business objectives Prepares design, support, and management of recommended solutions Provides live demonstrations for customers and sales teams Strives to ensure a high market share of products and services by providing direction and information on the products and related services to custo

Works with customers in planning and designing highly successful UC environments Works with customers to align technology to their business opportunities and needs in context of their communications platform strategy Utilizes experience delivering consulting engagements, working with distributed sales teams along with deployment team members. Possesses a command of the voice technologies and other

Works with customers in planning and designing highly successful UC environments Works with customers to align technology to their business opportunities and needs in context of their communications platform strategy Utilizes experience delivering consulting engagements, working with distributed sales teams along with deployment team members. Possesses a command of the voice technologies and other

Provides sales “team lead” consultation, related to design, support, and management of customer activity involving but not limited to the collaboration (UC & Contact Center), enterprise networking, data solutions and security products and services Establishes, maintains, and develops business with customers and potential customers to enhance the potential for meeting the objectives of

Participate s in requirements gathering sessions with customers Work s with Business System Analysts, Testers, and Product Owners to create and refine stories Creates techn ical documentation including scopes of work, functional requirements, and other Design and Support documentation Code s projects using existing code standards and conventions Provide s input to assist in overall team process im

Provides sales “team lead” consultation, related to design, support, and management of customer activity involving but not limited to the collaboration (UC & Contact Center), enterprise networking, data solutions and security products and services Establishes, maintains, and develops business with customers and potential customers to enhance the potential for meeting the objectives of

Coordinates internal resources and third parties/vendors for the flawless execution of projects Ensures all projects are delivered on time, within scope and within budget Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensures resource availability and allocation Develops a detailed project plan to monitor and track

Perform configuration as required, or assist Senior Team on projects Works in a project matrix environment on ad hoc project teams under the direction of the PMO project manager as well as Infrastructure management. Performs installation, repair, ongoing maintenance, upgrades (software/firmware) and troubleshooting of BSWH’s voice converged IP network. (Call Managers 9.x or newer, Avaya PBX,

Essential Functions Analyzes customer needs, issues and interests to formulate a strategy that will achieve business objectives Prepares design, support, and management of recommended solutions Provides live demonstrations for customers and sales teams Strives to ensure a high market share of products and services by providing direction and information on the products and related services to custo

Essential Functions Analyzes customer needs, issues and interests to formulate a strategy that will achieve business objectives Prepares design, support, and management of recommended solutions Provides live demonstrations for customers and sales teams Strives to ensure a high market share of products and services by providing direction and information on the products and related services to custo

Essential Functions Analyzes customer needs, issues and interests to formulate a strategy that will achieve business objectives Prepares design, support, and management of recommended solutions Provides live demonstrations for customers and sales teams Strives to ensure a high market share of products and services by providing direction and information on the products and related services to custo